Manager, Commercial Excellence

Fresenius Kabi Hong Kong Limited

Title: Manager Commercial Excellence

Purpose / Key Responsibilities:

• Optimize sales force performance through strategic planning data analysis process improvement and sales capabilitybuilding initiatives including supporting the rollout of global SFE programs and local adoption.

Responsibilities:

• Support the development and execution of Sales Force Effectiveness (SFE) initiatives including KPI framework design target setting performance tracking and effectiveness review with key stakeholders.
• Review streamline and enhance sales processes tools and ways of working to improve sales team efficiency productivity and consistency of execution.
• Analyze sales performance and business data to identify trends gaps and improvement opportunities and translate insights into structured actionable recommendations.
• Design coordinate and deliver sales training and enablement initiatives to strengthen selling skills product knowledge and effective use of sales tools and materials.
• Support CRM implementation and optimization including monitoring system usage data quality reporting accuracy and adoption across the sales team.
• Prepare sales performance reports dashboards and management presentations to support regular reviews and datadriven decisionmaking.
• Work closely with sales and crossfunctional teams to align commercial strategies business priorities and execution plans ensuring strong collaboration and alignment.
• Support the design review and administration of sales incentive schemes including incentive calculation and alignment with sales performance objectives.

Requisite Qualification

• Bachelors degree in Business Administration Marketing Data Analytics or a related discipline.
• Minimum 5 years of relevant experience in sales force effectiveness sales operations sales management business analytics or related roles; healthcare industry experience is an advantage.
• Experience in sales performance management KPI tracking data analysis or commercial process improvement.
• Strong analytical and problemsolving skills with the ability to translate data into clear actionable insights.
• Good project management skills able to work independently and manage multiple priorities effectively.
• Mature selfmotivated with strong interpersonal communication and people coaching skills.
• Proficient in CRM systems (e.g. Salesforce Veeva) and data analytics tools (e.g. Excel Power BI) for reporting and insights.
• Good command of spoken and written English and Chinese (Cantonese).

We offer a 5-day work week and flexible work environment.