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Customer Support Agent (Japanese Speaking)
Job Location:
Monthly Salary:
Posted:
19 July 2026 (30+ days ago)
Posted:
Application Deadline:
16 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our client is a leading multinational online gaming company that focuses on Japanese market.
Customer Support Agent (Japanese Speaking)
Duties:
For more jobs please visit our website: All personal data submitted will be treated in strict confidential and used for recruitment purposes only:::
Customer Support Agent (Japanese Speaking)
Duties:
- Nurture player relationships via e-mail and live chat
- Resolve customer queries and issues
- Assist in the alignment of promotions across all customer communication channels
- Receive handle and translate customers KYC documents
- Assist in English to Japanese translation work for new games and promotions
- Perform ad-hoc duties as assigned by supervisor
- Native Japanese speaking and writing skills
- Good command of both written and spoken English and Chinese
- Proficient in MS Office Suite
- Good team player with excellent communication and interpersonal skills
- Self-motivate and able to work under pressure
- Customer-oriented
For more jobs please visit our website: All personal data submitted will be treated in strict confidential and used for recruitment purposes only:::
Required Experience:
Unclear Seniority
About Company
Established in 1997, Delken is one of the most reputable recruitment, payroll, human resources and business process outsourcing company in Hong Kong.
