Billing and Collection Associate

FGS Global helps the worlds most influential leaders move minds and markets. Working where business government and public opinion intersect we advise CEOs boards and leadership teams at the most consequential moments.

We work as one team across geographies and disciplines - bringing together specialists with backgrounds in communications finance law government journalism data science and digital. Whatever the moment demands we combine multidimensional perspectives to help leadersanticipatewhatsnext engage the stakeholders who matter and drive meaningful outcomes.

Across 31 global offices we draw on the full depth of the firm so clients canoperatewith clarity act with confidence and lead with trust. This collaborative approach has established FGS as a market leader: we are consistently ranked Band 1 for Crisis & Risk Management and Litigation Support by Chambers andPartners andwere ranked the #1 Global M&A PR firm by deal value and deal count for four consecutive years (Mergermarket 2025).

We are seeking adetailorientedand proactive Billing and Collection Associate to join our Asia finance team. This role supports core finance operations across Accounts Receivable (AR) billing collections and General Ledger (GL) with a strong focus on client-facing communication and systems accuracy.

Therole requires someone with excellent andconfidentEnglishcommunication skillsand a clear ability tomanagemultiple stakeholder touchpoints. The ideal candidate will be able todemonstratea strong ability to manage multiple and competing taskswork independentlyand as part of a teamin afastpacedprofessional services environment.

• Responsible for Asia O2C billing operations and delivery (end-to-end) reportingto the Revenue Finance Manager

• Prepare and issue client invoices accurately and ona timelybasis coordinating with client-facing teams to confirm billing instructions project details and supporting documentation.

• Maintainaccuratebilling records and ensure invoices credit notes receipts and client account information are properly recorded in the finance system.

• Track outstanding receivables prepare ageing reports and escalate overdue balances or collection risks to the Revenue Finance Manager asappropriate.

• Follow up proactively with internal teams and external clients to resolve billing queries obtain payment updates and supporttimelycollection of outstanding balances.

• Take ownership of accounts receivable followups including professional andtimelycommunication with clients on overdue payments resolving AR issues independently.

• Maintain strong longterm client and stakeholder relationships through professionaltimely and constructive communication.

• Manage andmonitormultiplefinancerelated mailboxes ensuring promptaccurate and wellstructured responses to internal and external stakeholders.

• Actively support ERP enhancements and system transition to NetSuite including data accuracy process improvement and user adoption.

• Perform ad hoc finance and administrative duties as.

• Bachelors degree in Accounting FinanceOperationor a related discipline.

• Minimum 1 years experience in billing Accounts Receivable or executive assistant / administrative roles with hands-on billing support; candidates with more relevant finance experience may be considered for a Senior Accountant role.

• Experience in a multinational professional services firm or client-facing support environment working closely with fee earners consultants or client-facing teams is preferred.

• Strong English communication skills both spoken and written with confidence in handling client correspondence followups and stakeholder discussions.

• Proactive in following up with internal and external stakeholders with strong stakeholder management and interpersonal skills; able to balance firmness and professionalism when chasing payments.

• High levelof systemsproficiency; experience with ERP / accounting systems. NetSuite experience is a plus but not essential.

• Comfortable with basicExcel skills includingXLOOKUP pivot tables andsumifsformulas.

• Highly organised detailminded and responsible with the ability to manage deadlines and work independently.

• Comfortable managing highvolume email correspondence and shared finance mailboxes with accuracy and professionalism.

• Fluency in spoken and writtenEnglishandCantonese is essential.