Associate Director Senior Manager, Data Scientist

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life were driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring authentic bold inspiring and impactful.

When you join Sun Life youll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions so you can make a meaningful difference in our Clients lives.

Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

The Associate Director Data Scientist is a senior businessfacing data science role sitting within Data & Analytics responsible for driving insurance business outcomes through AI Advanced analytics and machine learning leveraging our data foundation.

This business-side data science leadership role focuses on transforming client policy interaction and behavioral data into actionable insights next-best actions and decision intelligence for the Life & Health and Wealth & Pension businesses.

The role combines handson AI / data science capability (Python AWS) strong insurance business acumen and AI leadership including responsible use of machine learning and GenAI to problem solving and stakeholder engagement. It is accountable for analytics and AI value realization from C360 not for platform delivery or data governance.

Key Responsibilities

Insurance Analytics & AI Use Case Leadership

• Lead insurancespecific analytics and AI use cases built on Client 360 including:

• Client segmentation and profiling
• Crosssell upsell and nextbestaction models for advisors
• Client lifecycle retention and persistency analytics
• Personalisation client engagement and targeting

• Frame analytics and AI initiatives around clear insurance business outcomes (growth advisor productivity client retention)
• Define KPIs and track measurable commercial and operational impact

HypothesisDriven Data Science & Experimentation (AWS / Python)

• Own a hypothesisdriven analytics approach translating business questions into testable hypotheses
• Design and execute experiments and testandcontrol mechanisms including:
  • Champion / challenger models
  • A/B and multivariate testing
  • Controlled rollouts for analyticsdriven decisions
• Ensure experiments are statistically sound interpretable and aligned with insurance business constraints
• Quantify incremental impact and causal uplift distinguishing signal from noise
• Embed closedloop learning to continuously refine models rules and decision logic

Handson AI / Data Science Delivery

• Design build and deploy Pythonbased data science and AI models
• Perform feature engineering using client policy interaction and behavioural data
• Partner with technology and engineering teams to productionize analytics and experiments on AWS
• Ensure models and experiments are robust scalable explainable and suitable for regulated insurance environments
• Monitor model and experiment performance over time and drive continuous improvement

Qualifications

Core Skills (Required)

• Strong handson experience in Python for data science and machine learning
• Proven experience delivering analytics solutions on AWS
• Strong SQL and experience working with large client or policylevel datasets
• Track record of moving analytics from prototype to production

Experience & Domain

• 812 years in data science advanced analytics or decision science
• Experience in insurance or financial services is strongly preferred
• Good understanding of insurance business levels is strongly preferred
  • Personalisation and targeted engagement
  • Client lifecycle and persistence
  • Distribution effectiveness and advisor enablement
• Familiarity with Client 360 CRM or enterprise data platforms is a strong advantage

Leadership & Mindset

• A growth mindset to problem solve and curiosity to explore problems to be solved.
• Comfortable operating at the intersection of business analytics and technology
• Prior experience in business consulting and analytics advisory is a plus.

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