Contact Centers Jobs in Germany

Location: New York City or Berlin (Hybrid) Travel: 25%Your Mission:We are on a mission to transform how people interact with companies by making every conversation seamless personalized and human-like. Our AI Agent Management Platform empowers enterprises to create and manage AI voice and chat agent...

YOUR MISSION:We are looking for an EMEA Field Marketing Manager to execute field marketing initiatives that drive demand generate new business opportunities and accelerate existing sales pipelines. This role requires strong event management skills and the ability to design localized high-impact camp...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI and lead others to do the same.As Team Lead Enterprise Customer Engagement DACH (f/m/d) at Parloa you lead and grow a high-performing team of Enterprise Customer Engagement Managers. You are accountable for customer outcomes te...

YOUR MISSION:Join Parloa as a Product Trainer and lead the charge in building and delivering impactful training programs for our cutting-edge SaaS platform. Based in our Berlin office youll work closely with our US product enablement team to ensure users and teams maximize the platforms potential. T...

YOUR MISSION:Be part of a once-in-a-lifetime journey at one of the fastest-growing AI scale-ups globally. As a Working Student Finance (Accounting) (f/m/d) you will support our Finance team in keeping our accounting operations accurate compliant and scalable as Parloa grows at high speed. Youll gain...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI.As a Documentation Specialist (f/m/d)* you will play a key role in shaping how knowledge is created structured and shared at Parloa. Your work will empower internal teams customers and partners by turning complex product and AI...

YOUR MISSION:Join us in redefining customer experience through Agentic AI and make sure our finance tech stack scales just as fast as we do. As our SAP Solution Architect Finance Systems (f/m/d) you will own the end-to-end solution architecture across key finance domains (Order-to-Cash Revenue Acco...

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices automate convers...

YOUR MISSION:As a Product Instructional Designer at Parloa you will play a key role in designing and delivering engaging learning experiences that empower our teams customers and partners. You will develop high-impact training programs focused on our SaaS products working closely with Product Manage...

YOUR MISSION:As a Working Student GSI & BPO Partnerships (f/m/d)* you will support our GSI (Global System Integrator) and BPO (Business Process Outsourcing) partner team to build strategic partnerships with some of the worlds most renowned GSIs & BPOs. You will also collaborate cross functionally wi...

YOUR MISSION:As a Product Instructional Designer at Parloa you will play a key role in designing and delivering engaging learning experiences that empower our teams customers and partners. You will develop high-impact training programs focused on our SaaS products working closely with Product Manage...

YOUR MISSION:As a (Senior) Partner Solution Engineer (f/m/d) at Parloa your mission is to accelerate partner success and drive Parloas revenue growth. You will engage with the Parloa ecosystem of partners to increase Parloa opportunities enable partners to confidently discover demo solution and scop...

YOUR MISSION:As a Lead/Senior Solution Engineer (f/m/d)* at Parloa you play a central role in helping customers understand the real value of our conversational AI platform. Youll guide prospects and customers through their technical journey with us - shaping solutions validating feasibility and ensu...

YOUR MISSION:As a Sales Director Enterprise DACH you will be part of the CEE Commercial Leadership team and responsible for the development and business results of a team of quota-carrying Enterprise Account Executives in the DACH region.You and your team will drive revenue growth through both new l...

YOUR MISSION:As a Sales Director Enterprise DACH you will be part of the CEE Commercial Leadership team and responsible for the development and business results of a team of quota-carrying Enterprise Account Executives in the DACH region.You and your team will drive revenue growth through both new l...

Find all our jobs in English here.YOUR MISSION:As a Lead/Senior Solution Engineer (PreSales) (f/m/d)* at Parloa you play a central role in helping customers understand the real value of our conversational AI platform. Youll guide prospects and customers through their technical journey with us - shap...

YOUR MISSION:As Team Lead Forward Deployed Engineering (f/m/d) at Parloa youll be on the front lines of enterprise AI adoptionleading a high-impact team of FDEs which delivers our most strategic enterprise deployments. Your mission is to ensure our consistent deployment excellence: predictable deliv...

YOUR MISSION:As a Senior Forward Deployed Engineer (f/m/d) at Parloa youll be on the front lines of enterprise AI adoption - delivering cutting-edge technology into some of the most complex environments in the world. Your mission: lead end-to-end deployment projects from an engineering perspective -...