Contact Centers Jobs in Germany

Key Responsibilities Logging and monitoring incoming customer enquiries office-wide in the Customer Service Management software tool (CSM/ServiceNow).Maintaining the CSM customer database. Customer support services for all EPO sites such as ensuring assignment of an enquiry to the respective expert...

YOUR MISSION:As a Working Student GSI & BPO Partnerships (f/m/d)* you will support our GSI (Global System Integrator) and BPO (Business Process Outsourcing) partner team to build strategic partnerships with some of the worlds most renowned GSIs & BPOs. You will also collaborate cross functionally wi...

YOUR MISSION:As a Product Instructional Designer at Parloa you will play a key role in designing and delivering engaging learning experiences that empower our teams customers and partners. You will develop high-impact training programs focused on our SaaS products working closely with Product Manage...

YOUR MISSION:As a (Senior) Partner Solution Engineer (f/m/d) at Parloa your mission is to accelerate partner success and drive Parloas revenue growth. You will engage with the Parloa ecosystem of partners to increase Parloa opportunities enable partners to confidently discover demo solution and scop...

YOUR MISSION:As a Lead/Senior Solution Engineer (f/m/d)* at Parloa you play a central role in helping customers understand the real value of our conversational AI platform. Youll guide prospects and customers through their technical journey with us - shaping solutions validating feasibility and ensu...

YOUR MISSION:As a Sales Director Enterprise DACH you will be part of the CEE Commercial Leadership team and responsible for the development and business results of a team of quota-carrying Enterprise Account Executives in the DACH region.You and your team will drive revenue growth through both new l...

Find all our jobs in English here.YOUR MISSION:As a Lead/Senior Solution Engineer (PreSales) (f/m/d)* at Parloa you play a central role in helping customers understand the real value of our conversational AI platform. Youll guide prospects and customers through their technical journey with us - shap...

YOUR MISSION:As Team Lead Forward Deployed Engineering (f/m/d) at Parloa youll be on the front lines of enterprise AI adoptionleading a high-impact team of FDEs which delivers our most strategic enterprise deployments. Your mission is to ensure our consistent deployment excellence: predictable deliv...

YOUR MISSION:As a Senior Forward Deployed Engineer (f/m/d) at Parloa youll be on the front lines of enterprise AI adoption - delivering cutting-edge technology into some of the most complex environments in the world. Your mission: lead end-to-end deployment projects from an engineering perspective -...

YOUR MISSION:Join us in reimagining the workplace experience at Parloa. AsFront Desk Manager (f/m/d) you are the welcoming face of our Berlin office and a key part of ourPeople & Culture Team. You create a professional warm and well-organized environment where employees candidates and guests feel at...

YOUR MISSION:As a (Junior) People Operations Partner (f/m/d)*you will support and drive flawless people experience at Parloa by implementing scalable processes and fostering a sense of belonging.IN THIS ROLE YOU WILL:Take ownership of the global Pre- On- and Offboarding including coordinating and ho...

YOUR MISSION:As a (Junior) People Operations Partner (f/m/d)*you will support and drive flawless people experience at Parloa by implementing scalable processes and fostering a sense of belonging.IN THIS ROLE YOU WILL:Take ownership of the global Pre- On- and Offboarding including coordinating and ho...

YOUR MISSION:As an Engineering Manager for Site Reliability Engineering & Developer Experience (f/m/d) at Parloa you will nurture and support a collaborative team that ensures the reliability scalability and performance of our products while empowering engineers with thoughtful tools and workflows....

YOUR MISSION:As an Engineering Manager for Site Reliability Engineering & Developer Experience (f/m/d) at Parloa you will nurture and support a collaborative team that ensures the reliability scalability and performance of our products while empowering engineers with thoughtful tools and workflows....

YOUR MISSION:As an Enterprise Account Executive you will play a crucial role in driving successful revenue growth by securing new enterprise business in Germany. Youll have the unique opportunity to bring Parloas cutting-edge agentic AI solutions to some of Germanys biggest enterprises helping them...

YOUR MISSION:As a Strategic/Lead Enterprise Account Executive - Public/Health you will play a crucial role in driving successful revenue growth by securing new business in the public / public health insurance sector. Youll have the unique opportunity to bring Parloas cutting-edge agentic AI solution...

YOUR MISSION:We are looking for a Technical Project Manager (TPM) to lead medium to highcomplexity deployments of our Agentic AI / conversational AI platform forenterprise this role youll own the end-to-end delivery lifecyclefrom scoping and planning through go-live and hypercareworking in a podmod...

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices automate convers...

Were Hiring: Video Content Analyst German Speaker Lisbon Portugal (LACS Anjos) On-site Flexible Shifts Are you passionate about ensuring a safe online experience for millions of users We are looking for a detail-oriented Video Content Analyst (German Speaker) to join our YouTube Trust & Safety tea...

Were Hiring: Video Content Analyst German Speaker Lisbon Portugal (LACS Anjos) On-site Flexible Shifts Are you passionate about ensuring a safe online experience for millions of users We are looking for a detail-oriented Video Content Analyst (German Speaker) to join our YouTube Trust & Safety tea...