Working Student GSI & BPO Partnerships (fmd)
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Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
YOUR MISSION:
As a Working Student GSI & BPO Partnerships (f/m/d)* you will support our GSI (Global System Integrator) and BPO (Business Process Outsourcing) partner team to build strategic partnerships with some of the worlds most renowned GSIs & BPOs. You will also collaborate cross functionally with a multitude of internal stakeholders from partnership team to commercial business functions.
IN THIS ROLE YOU WILL:
- Support with building out our broader GSI & BPO partner strategy
- Research of latest GSI & BPO industry activities and create business opportunities
- Identification of potential new GSI & BPO partners
- Support with defining & streamlining processes to enable these partners at scale
- Support with creation of sales & marketing assets as well as dashboards
- Assist in building and enhancing our internal partnerships processes
WHAT YOU BRING TO THE TABLE:
- Experience in consulting creating business cases and run in depth market research (an internship is sufficient)
- Currently enrolled in a university in the field of Business Administration International Business Business Informatics or related field.
- Able to join us for 20 hours per week for at least 8 months.
- Ability to work onsite at our Berlin office at least once a week.
- Excellent written and verbal communication skills in English.
- Analytical skills and mindset.
- Proficiency with GSheet & GSlides.
- Basic knowledge of Process Documentation.
NICE TO HAVE:
- Experience with Salesforce or similar CRM.
- Experience in SaaS or fast-pace dynamic experience.
- Experience in Partnerships Strategy or Consulting.
- German is a plus.
WHATS IN IT FOR YOU
- Be part of a fast-growing startup at the cutting edge of AI-powered customer service.
- Work with and learn from industry experts in Conversational AI and enterprise implementations.
- Flexible working hours to fit your studies.
- Opportunity to take ownership of meaningful operational projects.
- A hybrid setup and an international team with flat hierarchies and a collaborative culture.
- Regular team events snacks and fun in our office either in Berlin.
Your recruiting process at Parloa:
Recruiter video call Hiring Manager Interview Meeting the team
Why Parloa
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloas voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400 people in Berlin Munich and New York.
When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities thats revolutionizing an entire industry. Were passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment were expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa the role or our team before you apply Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients and employees data. All our employees are instrumental in ensuring the utmost care GDPR and ISO compliance including ISO 27001 in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race gender sexual orientation age religion national origin disability status socioeconomic background and other characteristics.
Key Skills
- Anti Money Laundering
- Access Control System
- Catering
- Assessment
- Communication
About Company
Amplify your customer service experience with a team of personal AI agents. Leverage the full power of generative AI for contact center automation.
