Freshworks

Overview of the role:As a Lead Software Engineer you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this. You will have an opportunity to redefine customer experiences by buildi

Overview of the role:As a Lead Software Engineer you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this. You will have an opportunity to redefine customer experiences by buildi

Overview of the RoleAt Freshworks we dont just ship softwarewe shape it to be fast reliable and refreshingly simple. As a Senior Backend Engineer youll build the scalable systems that drive our global productsand do it with clarity ownership and a sharp eye for design. Youll raise the

Overview of the RoleAt Freshworks we dont just ship softwarewe shape it to be fast reliable and refreshingly simple. As a Senior Backend Engineer youll build the scalable systems that drive our global productsand do it with clarity ownership and a sharp eye for design. Youll raise the

We are seeking an exceptional high-impact Head of Billing & Renewals Operations to lead the charge in modernizing and transforming our Billing & Renewals Operations function into a strategic growth engine. This executive will own the transformation of Billing & Renewals operations int

We are seeking an exceptional high-impact Head of Billing & Renewals Operations to lead the charge in modernizing and transforming our Billing & Renewals Operations function into a strategic growth engine. This executive will own the transformation of Billing & Renewals operations int

Freshworks is seeking a Senior Manager of Executive Communications to serve as the primary communications partner to Mika Yamamoto Chief Integrated Customer Growth Officer (CICGO) who oversees Marketing Customer Support and Small Business and Commercial Sales and Customer Success team

Freshworks is seeking a Senior Manager of Executive Communications to serve as the primary communications partner to Mika Yamamoto Chief Integrated Customer Growth Officer (CICGO) who oversees Marketing Customer Support and Small Business and Commercial Sales and Customer Success team

About the Role:We are looking for a Partner Marketing Manager to drive joint go-to-market initiatives with our strategic this role you will collaborate closely with alliances sales and global marketing teams to plan and execute campaigns that generate pipeline increase brand visibili

About the Role:We are looking for a Partner Marketing Manager to drive joint go-to-market initiatives with our strategic this role you will collaborate closely with alliances sales and global marketing teams to plan and execute campaigns that generate pipeline increase brand visibili

As a Senior Principal Engineer for the ITOM BU you will be the primary architect of our technical future. You will own the long-term technical strategy and architectural roadmap for our IT Operations Management suite ensuring our products are scalable resilient and industry leading. T

As a Senior Principal Engineer for the ITOM BU you will be the primary architect of our technical future. You will own the long-term technical strategy and architectural roadmap for our IT Operations Management suite ensuring our products are scalable resilient and industry leading. T

  As an AI Engineer - Agentic Automation you will partner with cross-functional teams to build implement and scale agentic AI processes that improve Sales and Marketing functions. You will evaluate emerging AI tools design solutions using Model Context Protocol write production-grade

  As an AI Engineer - Agentic Automation you will partner with cross-functional teams to build implement and scale agentic AI processes that improve Sales and Marketing functions. You will evaluate emerging AI tools design solutions using Model Context Protocol write production-grade

As an AI Engineer - Agentic Automation you will partner with cross-functional teams to build implement and scale agentic AI processes that improve Sales and Marketing functions. You will evaluate emerging AI tools design solutions using Model Context Protocol write production-grade co

As an AI Engineer - Agentic Automation you will partner with cross-functional teams to build implement and scale agentic AI processes that improve Sales and Marketing functions. You will evaluate emerging AI tools design solutions using Model Context Protocol write production-grade co

As a Lead Engineer for the ML Engineering development team you will act as the critical link between Data Science research and product-ready implementation. Your primary focus is to architect design and implement optimal solutions for a wide array of ML use cases. You will partner wit

As a Lead Engineer for the ML Engineering development team you will act as the critical link between Data Science research and product-ready implementation. Your primary focus is to architect design and implement optimal solutions for a wide array of ML use cases. You will partner wit

At Freshworks we believe exceptional user experiences begin with exceptional engineering. As a Lead Frontend Engineer youll drive the design and development of fast accessible and elegant interfaces across our suite of global products. Youll translate complex business flows into delig

At Freshworks we believe exceptional user experiences begin with exceptional engineering. As a Lead Frontend Engineer youll drive the design and development of fast accessible and elegant interfaces across our suite of global products. Youll translate complex business flows into delig

  As an AI Engineer - Agentic Automation you will partner with cross-functional teams to build implement and scale agentic AI processes that improve Sales and Marketing functions. You will evaluate emerging AI tools design solutions using Model Context Protocol write production-grade

  As an AI Engineer - Agentic Automation you will partner with cross-functional teams to build implement and scale agentic AI processes that improve Sales and Marketing functions. You will evaluate emerging AI tools design solutions using Model Context Protocol write production-grade

We are seeking an experienced Learning and Development Manager to join our Global Talent Development team in San Mateo CA. This is an in-office role (3 days per week) requiring close collaboration with colleagues worldwide and occasional flexible hours to engage with teams across mult

We are seeking an experienced Learning and Development Manager to join our Global Talent Development team in San Mateo CA. This is an in-office role (3 days per week) requiring close collaboration with colleagues worldwide and occasional flexible hours to engage with teams across mult

At Freshworks we dont just ship softwarewe shape it to be fast reliable and refreshingly simple. As a Backend Engineer youll build the scalable systems that drive our global productsand do it with clarity ownership and a sharp eye for design. Youll raise the bar on performance stabili

At Freshworks we dont just ship softwarewe shape it to be fast reliable and refreshingly simple. As a Backend Engineer youll build the scalable systems that drive our global productsand do it with clarity ownership and a sharp eye for design. Youll raise the bar on performance stabili

We are looking for a highly organized and strategic Program Manager to support and scale our Marketing Operations function. This is a managerial role with at least one direct report responsible for driving execution across marketing systems data quality initiatives operational workflo

We are looking for a highly organized and strategic Program Manager to support and scale our Marketing Operations function. This is a managerial role with at least one direct report responsible for driving execution across marketing systems data quality initiatives operational workflo

We are seeking an experienced Learning and Development Manager to join our Global Talent Development team in San Mateo CA. This is an in-office role (3 days per week) requiring close collaboration with colleagues worldwide and occasional flexible hours to engage with teams across mult

We are seeking an experienced Learning and Development Manager to join our Global Talent Development team in San Mateo CA. This is an in-office role (3 days per week) requiring close collaboration with colleagues worldwide and occasional flexible hours to engage with teams across mult

At Freshworks quality isnt a checkpointits part of our engineering DNA. As a Senior Software Engineer in Test youll be the technical owner of automation strategy and test architecture for products used by thousands every day. Youll work at the intersection of code tooling performance

At Freshworks quality isnt a checkpointits part of our engineering DNA. As a Senior Software Engineer in Test youll be the technical owner of automation strategy and test architecture for products used by thousands every day. Youll work at the intersection of code tooling performance

Additional Information : At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity

Additional Information : At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity

At Freshworks uptime is sacred. As a Lead Site Reliability Engineer (SRE) youll be the engineer behind the curtaindesigning for resilience automating recovery and ensuring our systems stay fast stable and observable at scale. Youll partner closely with engineering platform and product

At Freshworks uptime is sacred. As a Lead Site Reliability Engineer (SRE) youll be the engineer behind the curtaindesigning for resilience automating recovery and ensuring our systems stay fast stable and observable at scale. Youll partner closely with engineering platform and product

ResponsibilitiesLead and coach a team of CSMs managing a large SMB customer portfolioDrive product adoption retention renewals and expansions at scaleDefine and execute scalable engagement models (tech-touch / low-touch / high-touch)Understand customer workflows and document repeatabl

ResponsibilitiesLead and coach a team of CSMs managing a large SMB customer portfolioDrive product adoption retention renewals and expansions at scaleDefine and execute scalable engagement models (tech-touch / low-touch / high-touch)Understand customer workflows and document repeatabl

Global Field Operations is a core engine of the business bringing together Field Sales Professional Servicesand Customer Success. The GFO leadership team is Senior collaborative and globally distributed across the US and UK.This role is central to how that leadership team operates. As

Global Field Operations is a core engine of the business bringing together Field Sales Professional Servicesand Customer Success. The GFO leadership team is Senior collaborative and globally distributed across the US and UK.This role is central to how that leadership team operates. As