Channel Sales Manager

As a Channel Sales Manager you will play a critical role in accelerating Freshworks growth through our North America partner ecosystem. Youll be responsible for building and expanding relationships with strategic channel partners distributors and solution providers while driving indirect revenue and partner-led growth.

In this quota-carrying role youll work cross-functionally with Sales Solutions Engineering Marketing and our global Partner organization to develop go-to-market strategies execute joint business plans and ensure partners have the resources and support needed to successfully position and sell Freshworks solutions.

Success in this role requires strong relationship management strategic thinking and a passion for helping partners grow their business while delivering exceptional customer outcomes.

Requirements

• Own and grow strategic relationships with channel partners distributors and solution providers across North America.
• Develop and execute joint business plans that drive pipeline generation partner engagement and indirect revenue growth.
• Build and maintain executive-level relationships with partner leadership while serving as a trusted advisor.
• Collaborate closely with Freshworks Sales Solutions Engineering Marketing and Partner Enablement teams to align go-to-market strategies.
• Drive partner recruitment onboarding enablement and ongoing success to maximize partner productivity.
• Identify and develop new partnership opportunities that expand market reach and accelerate business growth.
• Coordinate joint marketing initiatives sales campaigns and partner events to generate demand and increase partner engagement.
• Represent the voice of the partner internally by advocating for partner needs providing market feedback and influencing cross-functional priorities.
• Accurately forecast partner pipeline and revenue while consistently achieving or exceeding sales targets.

Qualifications :

• 5 years of experience in Channel Sales Partner Sales Alliance Management or indirect sales within a SaaS or enterprise software company.
• Demonstrated success managing strategic partner relationships and consistently achieving or exceeding quota.
• Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems.
• Strong executive presence with the ability to influence stakeholders both internally and externally.
• Proven ability to develop and execute strategic business plans with measurable outcomes.
• Excellent communication negotiation and relationship-building skills.
• Highly organized with strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
• Comfortable working across global cross-functional teams in a matrixed organization.
• Live in the Eastern Time Zone
• Bachelors degree or equivalent professional experience.

Additional Information :

The annual base salary range for this position is $173230 - $213990. This role is also eligible for variable compensation. 

Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. 

Freshworks offers multiple options for dental medical vision disability and life insurance. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. 

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

Yes

Employment Type :

Full-time