Freshworks

OverviewAs a Customer Success Engineer (CSE) for the CX Suite of Products (Freshdesk FreshchatFreshcaller and Freddy AI) you will serve as a trusted product advisor working closely withCustomer Success Managers (CSMs) Account Managers (AMs) Product EngineeringSupport and other Go-To-M More...

We are seeking a strategic and results-driven Director of PMM Operations to lead and elevate our Product Marketing Management (PMM) initiatives. You will be responsible for managing key programs that support our product go-to-market strategies and enablement processes ensuring cross-f More...

Lets be honest - most business software just isnt fun to use. Its clunky. Its complicated. And somehow it costs a fortune. But what if it didnt have to be that way At Freshworks we believe business software should be as easy and delightful as the apps you love in y More...

Freshworks is seeking a Director of Product PR with a proven track record in strategic communications media relations and technical thought leadership as tools for increasing company awareness. This role reports into the VP of Communications and will be responsible for elevating Fresh More...

We are seeking a Senior Manager Sales Enablement (International) to lead our International enablement team. This role is ideal for a strategic and agile leader who thrives in fast-paced ever-changing environmentssomeone who can transform complexity into clarity drive impactful program More...

At Freshworks we believe business software should be as intuitive and user-friendly as the apps you use every day. As a Principal Value Engineer you will play a pivotal role in shaping our strategic customer engagements scaling value selling globally and serving as a thought leader ac More...

About the Role:We are looking for dynamic and detail-oriented professionals to join our General Ledger Accounting (GL)team at Freshworks. This role is ideal for qualified chartered accountants with a strong background in generalledger and financial close activities. Youll be part of a More...

We are looking for a strategic and results-driven Director of SEO & Demand Generation (DG) Content to drive our organic growth and lead our demand generation content efforts. This role will own SEO strategy and execution manage DG content across the funnel and lead a high-impact t More...

We are looking for a strategic data-driven and execution-focused Program Manager to join our Mid-Tier business unit which manages our existing customer portfolio across SMB commercial and lower mid-market segments. This role will directly influence revenue growth by driving programs f More...

Freshworks is looking for a smart driven business analyst for the marketing operations team who can define and refine our marketing processes and investments. You will work on defining measurement frameworks data analysis and delivering insights to improve our marketing efficiency. As More...

Freshworks is looking for a smart driven business analyst to join the marketing operations team and optimize marketing processes and investments through data-driven insights. In this role you will define measurement frameworks build scalable processes and analyze data to enhance marke More...

We are seeking a Senior Director of Digital Acquisition and Revenue Marketing (Growth) to lead and optimize Freshworks digital marketing strategy. This key leadership role will focus on developing strategies driving execution and scaling a high-performing team to drive demand generati More...

As an Account Executive Enterprise you will be a key driver in expanding Freshworks footprint within Enterprise organizations. This role focuses on engaging multiple stakeholders delivering customized ITSM and EX solutions and empowering enterprises to drive productivity and employee More...

We are looking for a highly skilled Lead Data Analyst with strong expertise in Data Warehousing & Analytics to join our team. The ideal candidate will have extensive experience in designing and managing data solutions advanced SQL proficiency and hands-on expertise in Python.Key R More...

We are looking for someone with a strong understanding of the Salesforce platform and desire to continue learning.GTM Systems Techno Functional Analyst should be comfortable liaising with users and enjoy learning new business processes to translate them into technical solutions.  More...

We are looking for a strategic and results-driven Director of SEO & Demand Generation (DG) Content to drive our organic growth and lead our demand generation content efforts. This role will own SEO strategy and execution manage DG content across the funnel and lead a high-impact t More...

The Customer Support team at Freshworks is committed to delivering world-class customer experiences across a diverse customer base spanning businesses of all sizes and complexities in both ITSM and CX domains. Over the years our strategic support programs have evolved to meet the More...

About the Role: Involved in every phase of SDLC Lead SETs at Freshworks are in complete ownership of the testing component of the organizations cutting-edge projects. Interfacing very closely with developers they provide expertise in the planning constructing execution and the success More...

As a Lead - Business Systems Services you will be responsible for executing and supporting the development integration and optimization of business systems. This role requires technical understanding of Python Django Data Structures Algorithms and advanced Problem Solving.You will col More...

Key ResponsibilitiesDesign and implement tools to improve availability latency scalability and system health.Define SLIs/SLOs manage error budgets and drive performance engineering efforts.Build and maintain automated monitoring alerting and remediation pipelines.Collaborate with engi More...