Senior Manager, Employee Experience and Content Strategy
Share
Job Location:
San Mateo, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Be a strategic content architect
- You dont just write but you tell cohesive stories across channels and build systems that make great content possible.
- You dont like bland or boring. Youre a writer designer and video editor who creates multi-modal and vibrant content to bring stories to life with your channel-first mindset.
- You under and create trends to create content that inspires delights and sticks.
Be a systems thinker
- You help plan manage and optimize our editorial and experience calendars that bring our EVP to life.
- You design and implement AI and automation workflows that create content companions and enable a culture of communicators.
- Leverage generative AI tools to assist content contributors in drafting summarizing and optimizing content while enforcing strict quality and tone-of-voice guardrails.
- Establish and track quantitative and qualitative metrics demonstrating the value of our work on the company strategy and build reports and dashboards to highlight the impact.
Be a brand champion
- Conceptualize build and maintain a unique internal visual brand and voice across all internal channels.
- Collaborate with the Brand and Design teams to ensure internal storytelling look and feel all align with our global brand and topics.
Qualifications :
- 8 years in content management internal communications employee experience social media corporate communications or related fields such as marketing program management or community management
- Proven experience using intranets and employee engagement platforms (Staffbase or similar) including basic configuration governance and analytics
- Experience and excitement about social media and content creator culture
- Expertise in design and using design and editing software like Canva Adobe Illustrator and Photoshop
- Experience building and managing workflows and content using AI
Please note: This is a hybrid role that will be based in San Mateo CA or Bellevue WA and requires an in-office presence three days per week (Tuesday - Thursday).
Additional Information :
The annual base salary range for this position is $159120 $196560 USD.
Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. Bonus/equity may be available.
Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
