Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

694 Job openings in Freshworks

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Full-time

We are seeking a visionary and experienced Lead Software Engineer - Systems to join our dynamic team in Hyderabad India. In this pivotal role you will lead the design development and optimization of large-scale distributed systems that form the backbone of our cutting-edge products.Ar More...

Employer Active Posted on 04 Jul | Full-time | Easy Apply
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Full-time

We are looking for a passionate and technically skilled Lead - Solution Engineer to be part of our Field Sales Support team. You will be instrumental in solving complex customer problems designing tailored solutions and delivering impactful demonstrations of the Freshworks p More...

Employer Active Posted on 04 Jul | Full-time | Easy Apply
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Remote

As an Account Executive Enterprise you will be a key driver in expanding Freshworks footprint within Enterprise organizations. This role focuses on engaging multiple stakeholders delivering customized ITSM and EX solutions and empowering enterprises to drive productivity and employee More...

Employer Active Posted on 04 Jul | Remote | Easy Apply
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Full-time

Job Summary:We are seeking a highly motivated and detail-oriented Sales Assistant to support our AccountManagers (AMs) based in our Chennai office. This role is pivotal in enhancing commercialefficiency by contributing to the preparation of proposals renewals and customer engagements. More...

Employer Active Posted on 28 Jun | Full-time | Easy Apply
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Full-time

Working as a part of the Revenue Operations team the role requires you to work closely with senior leadership product sales marketing and customer success functions to help them make data-driven decisions.Roles & Responsibilities:You drive solutions with the Operations Tools Insig More...

Employer Active Posted on 28 Jun | Full-time | Easy Apply
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Full-time

Freshworks is seeking an experienced Director of Product Marketing to drive the growth of our flagship ITSM offering Freshservice. Freshservice is Freshworks $400M business disrupting the ITSM market by streamlining complex IT processes for mid-market and enterprise customers. In this More...

Employer Active Posted on 28 Jun | Full-time | Easy Apply

Lets face it. Most people hate the software they use at work. Business software is clunky expensive hard to set up and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use why cant business software be that way too At Freshworks we agr More...

Employer Active Posted on 28 Jun | Remote | Easy Apply
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Full-time

Were looking for a GTM Systems Analyst with a deep understanding of the Salesforce platform and a passion for continuous learning and improvement. In this role youll partner with stakeholders across the organization to transform business needs into scalable system solutions. Your tech More...

Employer Active Posted on 28 Jun | Full-time | Easy Apply

Lets face it. Most people hate the software they use at work. Business software is clunky expensive hard to set up and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use why cant business software be that way too At Freshworks we agr More...

Employer Active Posted on 28 Jun | Remote | Easy Apply

Solution Engineer

Freshworks - Bengaluru India
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Full-time

Manage all activities of the pre-sales resources with a particular region.As a business partner with sales management manages the organizational effectiveness efficiency and alignment of all technical resources with product revenue goals.Provides advice and counsel to sales management More...

Employer Active Posted on 28 Jun | Full-time | Easy Apply
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Full-time

We are looking for a strategic and results-driven Director of Global Go-To-Market Campaigns to join the Demand Generation (DG) Team and lead the design development and execution of comprehensive marketing strategies that blend digital traditional experiential and content-driven tactic More...

Employer Active Posted on 28 Jun | Full-time | Easy Apply
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Full-time

Customer Success will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: Engage proactively with customers using the engagement model (based on custo More...

Employer Active Posted on 28 Jun | Full-time | Easy Apply

Role Overview: We are seeking a highly driven and results-oriented Account Executive Level 2 to join our growing outbound sales team in India. This is a critical hunter role responsible for spearheading new customer acquisition and driving significant revenue growth through proac More...

Employer Active Posted on 28 Jun | Full-time | Easy Apply
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Full-time

We are looking for a passionate and technically skilled Solution Engineer to be part of our Field Sales Support team. You will be instrumental in solving complex customer problems designing tailored solutions and delivering impactful demonstrations of the Freshworks platform. This rol More...

Employer Active Posted on 27 Jun | Full-time | Easy Apply

In this individual contributor role as an Enterprise Account Executive at Freshworks you will play a leading role in accelerating our companys revenue growth in the UK region. You will develop business opportunities at assigned named Enterprise accounts. In this role you will advocate More...

Employer Active Posted on 27 Jun | Full-time | Easy Apply

Role Overview: We are seeking a highly driven and results-oriented Account Executive Level 2 to join our growing outbound sales team in India. This is a critical hunter role responsible for spearheading new customer acquisition and driving significant revenue growth through proac More...

Employer Active Posted on 27 Jun | Full-time | Easy Apply
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Full-time

We are looking for a Senior Solutions Engineer to support the continued growth of our business in Germany. You will play a critical role by being the technical expert who helps our team with closing new business opportunities as well as consulting or selling to the most strategic pros More...

Employer Active Posted on 27 Jun | Full-time | Easy Apply
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Full-time

What will the role entailTake Ownership: Own and build modules for sustained differentiation and growth. Developdeep domain expertise and understand trends in the market. The role requires you to plan buildrelease and measure success for an end to end modules besides also being a More...

Employer Active Posted on 27 Jun | Full-time | Easy Apply

ResponsibilitiesDrive the customer onboarding experience by providing tailored solutions and best practices that create immediate value.Deliver engaging and effective product training for IT admins and end users empowering them to maximize adoption and achieve success.Proactively addr More...

Employer Active Posted on 27 Jun | Full-time | Easy Apply
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Full-time

We are seeking a data-driven email growth marketer to grow our business by improving engagement with our prospects leveraging email and other digital channels. You will develop and execute on a cross-channel strategy to attract and nurture Freshworks prospects and customers with a foc More...

Employer Active Posted on 27 Jun | Full-time | Easy Apply