Sales Manager Account Management DACH (mfd)
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Sales Manager - Account Management DACH (m/f/d) you will nurture relationships and drive growth within our existing account portfolio. Youll champion Freshworks products by helping organizations work smarter achieve stronger outcomes and deliver outstanding experiences. Were looking for someone collaborative and driven by a growth mindset who thrives in a dynamic environment and is passionate about unlocking opportunities through cross-sell upsell and expansion in strategic accounts.
What you will do:
Engage discover & drive results: Develop and execute customer-focused account plans exceeding revenue targets through upsell cross-sell renewals and new opportunities.
Articulate Value: Be a strategic partner understanding customer challenges connecting solutions to real-world outcomes and engaging executives in impactful conversations and results. Stay informed about industry trends and competitors to represent our solutions with confidence.
Execute the Sales Process: Lead and close complex enterprise deals with mastery building alignment across C-level stakeholders negotiating value-based agreements and driving opportunities to successful outcomes.
Learn & Collaborate: Work with colleagues across Customer Success Implementations Billing Deal Desk Pre-Sales and Marketing to ensure seamless customer experiences. Share your expertise by mentoring and supporting teammates in their growth.
Hunt & Prospect: Build and maintain a strong pipeline track and leverage opportunities with accuracy and use data-driven insights to refine strategies. Be open to traveling as required to customer sites and industry events to represent Freshworks.
Qualifications :
Experience that counts: 8 years in software sales with a track record of success in growing existing accounts through upsell and cross-sell strategies and a consistent record of meeting or exceeding goals.
Strategic mindset: Proven ability to design and execute account plans while engaging confidently with executives technical experts and operational teams alike.
Consultative approach: Skilled in building strong business cases and ROI stories that resonate with diverse stakeholders.
Strong communicator: Excellent presentation listening and communication skills that foster value-driven collaborative conversations.
Domain knowledge: Familiarity with the CRM CX or ITSM space is a strong plus though a willingness to learn and adapt is equally valued.
Native-level fluency in the German language is a must.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Product Knowledge
- Account Management
- CRM
- Customer Base
- New Customers
- Territory
- Business Relationships
- Sales Goals
- Sales Process
- Powerpoint
- New Clients
- Technical Support
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
