Guest Service Jobs in Egypt

Oversees the daily management of the guest experience providing hands-on guidance and support to all departments where necessary.Ensures the alignment of service standards and operating procedures with the wants and needs of hotel guests.Ensure the smooth running of service when you are on duty.Prom...

As a Team Lead you will be responsible for shift execution and teams supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators youll work closely to ensure that the assigned department is performing in line with the plan and that customer expe...

The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests department heads and the General Manager su...

Guest Welcome: Greet guests warmly upon arrival ensuring a positive first impression that aligns with Swissôtels luxury standards. Personalized Assistance: Provide personalized services by addressing guest inquiries coordinating special requests and anticipating their needs. Information Provider: O...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

What are we looking forA Food and Beverage Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitudeGood communication skillsComm...

Position OverviewWe are seeking an experienced and service-driven Lobby Manager with a strong background in beverage operations to oversee the lobby experience and ensure exceptional guest service. The ideal candidate combines polished hospitality skills with solid knowledge of beverages bar operati...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

Main Duties:Be knowledgeable about hotel facilities updated on activities promotions and happenings in the hotel and be able to provide accurate information to guests.Act as an ambassador of the hotel and provide assistance to a variety of requests. Expected to make what seems to be impossible and u...

Main Duties:To ensure that the monthly forecasted food and beverage revenue figures are achieved.To strictly adhere to the established operating expenses and that all costs are controlled.To ensure that all operating standards are adhered to in order to achieve the level of service established in th...

DescriptionJOB SUMMARYAssists department head in managing budget capital expenditures preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety security and asset protection. Assigns tracks and follows up on status...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk adding memora...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a w...

We are seeking an enthusiastic and professional Hostess to join our team in Novotel Cairo El Borg Hotel Egypt. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.Greet and welcome guests warmly upon a...

Responsibilities and description of tasks:Accomplishes the summary of the Night Auditor report which reflects the daily room revenue and other changes & credits.Coordinates with Night Auditor in preparing the daily preliminary report which reflects the overall revenue of the hotel.Verifies all charg...

DescriptionJOB SUMMARYManages event planning functions and staff on a daily basis. Core area of responsibility is the event planning team including the Senior Event Managers Event Managers Associate Event Managers and Administrative Assistants. Position oversees the administrative processes associat...

DescriptionJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operatin...

EOE/AA/Disabled/VeteransA Hostess is responsible for making the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doingAs a Hostess you are responsib...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.Handle guest complaints and find solut...