Guest Service Jobs in Sharm El Sheikh

Assist in overseeing daily guest relations operationsSupervise guide and mentor guest relations staff including front desk concierge and service teamsHandle guest inquiries complaints and special requests professionally and promptlyProvide personalized service to VIP and international guests includi...

 Makes pre-arrival mid stay and post-stay calls to guests to ensure needs are met.Compiles and distributes list of anticipated services and amenities to relevant departments.Contacts appropriate individual or department (e.g. Bell person Front Desk Housekeeping Engineering and Security) as necessary...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a...

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Record store access and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize secure and maintain all files and...

DescriptionPOSITION SUMMARYPromote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Provide information to guests about available recreation facilities activities lessons and equipment. Promote the rules and regulati...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management.Monitor the food and beverage operations in line with the procedures determined by the hotel management set targets and com...

 Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages.Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.Monitor the food and beverage operations in line with the procedures deter...

Develops high quality of positive relationships with all guests peers team members business partners and potential clients.Champion for hotel online and offline reputation.Take ownership of guest voice though TrustYou platform. Reply to guest feedback across all platforms and channels appropriately...

Cleans and organizes items stored in laundry room supply/storage closets linen room and/or uniform room.2 Supports all co-workers and treats them with dignity and respect.3 Develops and maintains positive and productive working relationships with other employees and departments.4 Actively listens to...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and de...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a...

KEY ROLES & RESPONSIBILITIES Oversee all aspects of Guest Relations to maximise guest satisfaction ensuring personal recognition and prompt cordial attention from arrival through departureManage VIP services including personal greetings special recognition and tailored amenities for members and repe...

SummaryThe Front Office Manager is a pivotal role within the hotel responsible for ensuring the seamless operation of the front desk and guest services. As a leader in the Front Office Department the Front Office Manager oversees the team fosters exceptional guest experiences and maintains efficient...

SCOPE AND OBJECTIVESThe Director of Rooms (DOR) assists Hotel Manager in the management of the Rooms Division Team including Front Office Housekeeping Laundry and Guest Relations teams. The DOR is required to demonstrate humility in leadership of the team be technically sound on Front Office softwa...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find solutions repor...

DescriptionPOSITION SUMMARYPrint and organize various necessary documents summarize relevant information and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility (e.g. food retail) as well as all local state...

 The Reservation Agent is responsible for handling all reservation inquiries ensuring the highest level of personalized guest service and maximizing room revenue through effective sales techniques. This role requires a strong understanding of the luxury hospitality standards attention to detail and...

We are seeking a dynamic and customer-focused Reservation Supervisor to join our team in the beautiful coastal resort city of Sharm El Sheikh Egypt. As a key member of our Front Office Department you will play a crucial role in ensuring seamless guest experiences and optimizing our reservation proce...