Guest Service Jobs in Egypt

DescriptionRooms Control ManagerAs the Room Control Manager you will lead a team of Room Controllers and Supervisors ensuring efficient room assignment operations aligned with guest preferences and requests whenever possible. You will oversee the coordination of check-in and pre-registration procedu...

DescriptionPOSITION SUMMARYPromote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Provide information to guests about available recreation facilities activities lessons and equipment. Promote the rules and regulati...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a w...

What are we looking forF&D Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in customer servi...

We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo this pivotal leadership role you will oversee all aspects of the Fairmont Gold experience ensuring exceptional service delivery while maintaining the highest standards of hospitalit...

DescriptionJOB SUMMARYAs standalone HR leader on property required to carry out the daily activities of the Human Resource Office including oversight of recruitment total compensation and training and development. Additionally he/she focuses on delivering HR services that meet or exceed the needs of...

DescriptionJOB SUMMARYExhibits culinary talents by personally performing tasks while leading the banquet food preparation staff and managing all food related catering functions. Accountable for coordinating menus purchasing scheduling food preparation and plating for catering events. The individual...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

What are we looking forHead Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous customer service experience in a supervisory...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys food and beverage/culinary operation including Restaurants/Bars Room Service and Banquets/Catering where applicable. Position oversees the development and implementation of departmental strategies and ensures implement...

Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.Ensure that all food and beverage outlets have been balanced and zeroed out.Ensure that all...

Job Summary :The DevOps Supervisor is responsible for overseeing DevOps operations across teams ensuring alignment with organizational objectives system stability and delivery excellence. The role supervises DevOps Leads and Engineers provides technical and operational oversight and ensures DevOps p...

- Maintain a strong floor presence across Food & Beverage Restaurants and proactively engage with guests.- Welcome and interact with guests in a warm professional and personalized manner.- Recognize and follow up on VIP repeat and special-occasion guests.- Proactively identify guest needs and addres...

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to verify property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

DescriptionPOSITION SUMMARYClean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals supplies and equipment. Dust surfaces in assigned area. Empty trash containers ashtrays and ash urns in pu...

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Record store access and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize secure and maintain all files and...

DescriptionPOSITION SUMMARYProvide general spa orientation to guests upon arrival such as the location and use of locker rooms lounge areas and hospitality stations. Offer guests amenities such as water juice or heated neck pillows. Answer questions about general property information and amenities....

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

DescriptionPOSITION SUMMARYTransport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressur...

THE POSITIONTo manage the operations of Front Office by ensuring product and service quality standards are met. KEY RESPONSIBILITIES Guest Service & OperationsSupervise all front office functions ensuring guests receive prompt personalized and professional service.Oversee guest arrival and departure...