Workforce Management Jobs in Brazil

We are looking for a Genesys Cloud WFM Engineer (Genesys Cloud Development Focus) with strong hands-on experience in configuring extending and integrating Workforce Management capabilities within Genesys Cloud.This role focuses on technical implementation automation and customization of WFM solutio...

As an Enterprise Support Specialist for Wise Platform your mission is to drive operational efficiency and scalability for our partners (Embedded Solutions Corresponded Services Enterprise Accounts). Youll be a key liaison ensuring our partners get the most out of our products by acting as their inte...

We are looking for a WFM Consultant with hands-on experience in Genesys Cloud Workforce Management to support the design configuration and rollout of WFM capabilities for contact center operations.The role focuses on configuration implementation and enablement of WFM processes in Genesys Cloud worki...

We are looking for a senior professional responsible for designing implementing administering and supportingenterprise Contact Center platforms. This role works primarily with Verint solutions (WFM QM Recording Analytics)and the Content Guru storm platform (omnichannel routing) operating across on-p...

Job DescriptionPlease attach your resume in EnglishHybrid: for this position is required to be on site 3x/weekWhat you will do (responsabilities):1. Lead AIAssisted Employee Service DeliveryDefine and drive the AIassisted service delivery vision and roadmap for PSC (e.g. AskGM Moveworks ServiceNow W...

We are looking for a Principal Genesys Cloud Professional Services Consultant to join our team and drive the delivery of innovative enterprise-grade contact center solutions.In this role you will lead the design and implementation of advanced multi-channel customer experience platforms leveraging de...

We are looking for a Principal Genesys Cloud Professional Services Consultant to join our team and drive the delivery of innovative enterprise-grade contact center solutions.In this role you will lead the design and implementation of advanced multi-channel customer experience platforms leveraging de...

We are looking for a Principal Genesys Cloud Professional Services Consultant to join our team and drive the delivery of innovative enterprise-grade contact center solutions.In this role you will lead the design and implementation of advanced multi-channel customer experience platforms leveraging de...

We are looking for a Principal Genesys Cloud Professional Services Consultant to join our team and drive the delivery of innovative enterprise-grade contact center solutions.In this role you will lead the design and implementation of advanced multi-channel customer experience platforms leveraging de...

The HR Service Management Specialist Tires Americas supports the delivery of HR services across the Tires locations within the Americas region. This role focuses on ensuring efficient HR operations compliance with company policies local labor laws and the continuous improvement of HR service deliver...

At Mitel you will have the opportunity to help businesses connect collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes skills and experience.Please take a mom...

We are looking for a Principal Genesys Cloud Professional Services Consultant to join our team and drive the delivery of innovative enterprise-grade contact center solutions.In this role you will lead the design and implementation of advanced multi-channel customer experience platforms leveraging de...

Lets start with the role:The Real-Time Analyst reports to the RTA Team Leader and is responsible for monitoring all queues and ensuring adequate actions are taken on rosters to achieve target metrics. The Real-Time Analyst ensures adherence to schedules activity entries and that numbers are up to da...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

Job Description Summary-Tactical planner drives and manages the Master Production Schedule for the tacticalhorizon (typically 4-24 months) ensuring capacity & resources are in place to support agreeddemand plan. This should allow to satisfy the Customer requirements and to keep theinventory at the n...

About UsNu is one of the largest digital financial platforms in the world with more than 127 million customers across Brazil Mexico and Colombia. Guided by our mission to fight complexity and empower people we are redefining financial services in Latin America and this is still just the beginning of...

Were looking for a Servicing Training Specialist to join our KYC Training team. Purpose of the roleThe Servicing Training Specialist role facilitates key learning and development initiatives that support business objectives and fosters employee growth. They are responsible for conducting onboarding...

About Transformify (TFY)Transformify (TFY) is a global HR and fintech platform enabling organizations to manage pay and engage their external workforce and independent contractors compliantly and efficiently. We work with forward-thinking HR leaders to simplify workforce management payments and comp...

The purpose of this role is to do all that is necessary to ensure that our customers  receive world class customer care and in an effortless way. The customers supported by your teams are Wises highest value customers in the sense that they bring in most revenue to Wise. Therefore the need for extre...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...