Conference & Events Executive
East Melbourne - Australia
Job Summary
- Manage events from confirmation through to execution and post-event follow-up.
- Coordinate all event logistics including but not limited to room setup catering suppliers audio-visual requirements.
- Liaise closely with clients to ensure expectations are understood and delivered.
- Conduct site inspections and client meetings to showcase facilities and support event planning.
- Work collaboratively with internal departments (operations kitchen AV front office) to ensure seamless delivery.
- Coordinate external suppliers including completing supplier inductions and ensuring compliance with venue policies.
- Ensure all event details are accurately recorded and communicated to relevant teams.
- Handle client feedback and resolve any issues promptly and professionally.
- Ensure compliance with health safety and venue standards throughout all events.
- Respond promptly to all incoming enquiries maximising conversion of short lead and last-minute business opportunities.
- Prepare accurate and timely proposals quotes and contracts in line with client requirements and venue capabilities.
- Work towards achieving sales targets and contributing to overall event revenue goals.
- Prepare and issue accurate invoices in a timely manner following event completion.
- Manage accounts receivable including following up on outstanding payments.
- Reconcile event billing details against contracts proposals and final event requirements.
- Maintain accurate financial records and ensure all billing information is correctly entered into systems.
Qualifications :
- Strong working knowledge of Microsoft Outlook and Microsoft Office.
- Experience with Delphi and Opera is desirable but not essential.
- Hotel Management or Event Management degree preferred but not essential.
- Service oriented with an eye for detail..
- Ability to work independently and demonstrated initiative in a dynamic environment.
- Self-motivated and energetic.
- Ability to work a variety of shifts.
- Strong focus and passion for hotel operations.
- Confident and articulate communication negotiation relationship and networking skills.
- Time management skills with the ability to multitask.
- Strong personal integrity.
- Entrepreneurial spirit with drive ambition and high level of energy.
- Good interpersonal skills with ability to communicate with all levels of team members.
- Flexible and able to embrace and respond effectively to change.
Additional Information :
Valuable Savings and Perks: Enjoy discounted car parking right on site plus exclusive deals on food & beveragemaking every day at work rewarding as well as affordable.
Global Accor Privileges: Get access to special Accor family and friends room rates across the globe along with additional staff discounts at Accor hotels worldwideperfect for your next getaway or a holiday with loved ones.
Development and Opportunities: At Accor your growth is our priority. Join us for outstanding career development with world-class training and opportunities to advance across our global network.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more