Client Manager
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Job Summary
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your careerglobal
Make your mark at one of the biggest names in for a Client Managertojoin ourever evolvingSoftwareteamandhelp shape the future of global commerce.
About the role
Were looking for a Client Manager to join our high-performing Sentral team partnering closely with schools to drive value engagement and long-term success.
This is a growth-focused relationship-driven role where you will manage a portfolio of education clients helping them maximise the value of Sentral while identifying opportunities to expand and strengthen our partnerships.
Youll act as a trusted advisor combining strong commercial acumen with genuine care for client outcomes.
Salary
The salary range for this position is AUD 110000 to 117000 per annum superannuation and on target commision.
What Youll Own
- Build and maintain strong client relationships acting as the primary contact to drive engagement resolve escalations and deliver a seamless client experience
- Proactively identify and deliver cross-sell and upsell opportunities partnering with Sales and Product teams to grow portfolio value
- Support onboarding adoption and ongoing success through tailored engagement training and product demonstrations
- Develop and execute strategic account plans including retention strategies licence reviews and risk management
- Lead renewal conversations and negotiations to ensure long-term partnerships and revenue continuity
- Capture client insights deliver webinars and engagement sessions and act as the voice of the customer to inform product and service improvements
What Youll Bring
- 2 years experience in Customer Success Account Management or Sales
- Strong consultative communication and negotiation skills
- Proven ability to build relationships across multiple stakeholder levels
- Customer-first mindset with a focus on quality outcomes
- Experience supporting users of complex software platforms (e.g. CRM ERP or Education systems)
- Ability (or willingness) to obtain a Working with Children Check
Its a Bonus if You Have
- Experience in Education (e.g. former educator or EdTech experience)
- Familiarity with school management systems such as Sentral
- Tertiary qualification in Education or a related field
About the team
Our inclusive and global teamswintogetherevery to have the best minds in the industry who you can learn from as you grow your people the energy the connections and be part of an ever-evolving companyand get dynamic opportunities that go beyond borders.
What makes aGlobalpayer
Globalpayersthink like a client act like anownerand win as one andinnovative always finding better ways to deliver empower each other to make decisionsanditsour passion that drives excellence in everything we set out to do.
Does this sound like you Then you sound like aGlobalpayer. Apply now totake your careerglobal.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
Manager
