WNS Global Services

ACCESS TEAM Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations Troubleshoot Active Directory authentication and LDAP configuration issues Work with other senior staff members to resolve esc المزيد...

Manage IT deliverables for Voice support across multiple shift with rotational weekly offs Have close working relationships with IT support teams IT service management business and IT security teams to ensure prompt and appropriate management of user access requests and incidents. Pro المزيد...

Requirement gathering and analysis in the absence of a Business Analyst. Design solutions based on the requirements gathered. Design integration requirements with other third party platforms. Designing data models. Defining architectural & development standards for the project in المزيد...

Experience in Microsoft SQL Server database development (TSQL) Experience in building SSIS packagesGood experience in creation delivering solutions utilizing the entire Microsoft BI stack (SSAS SSIS)Experience with SQL Server/T-SQL programming in creation and optimization of stored p المزيد...

Job Description Roles & Responsibilities:Role involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions new business renewals المزيد...

Role involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions new business renewals amendment enquiries etc. received from Custom المزيد...

Position Description:We are looking for an experienced Power BI Specialist with a spirit of a Project Leader capable of managing mid-sized projects clients and a team of Power BI experts. The candidate will be responsible for designing data models conceptualizing projects and providin المزيد...

We are looking for CA Freshers/ Candidates with strong hands on exp in Statutory Accounting.The resource should have the knowledge of the Statutory accounting.He should have well versed understanding of the RTR process and also have experience of audit.The communication skills both ve المزيد...

P2P Team Lead with strong experience in P2P cycle T&E claims processing Stakeholder management Master Data management People management SLA/KPI management Governance Process improvement SAP knowledge preferredKey Accountabilities: The person will be responsible for leading and dri المزيد...

SamplingPerforming daily AuditsFeedback and reportingDriving internal and external initiativeCalibrations with ClientsReporting the performanceQualifications : BCOMRemote Work : NoEmployment Type : Full-time

Assist in addressing and resolving data quality issues reported by users and data stakeholders including anomalies inconsistencies and data quality concerns.Participate in the monitoring tracking and management of data quality incidents and requests ensuring timely and effective respo المزيد...

O2C Collection- Good understanding of Order to Cash cycle strong experience in customer collection working experience in GETPAID tool will be a plusFunctional knowledge: First point of contact for client engagement / escalation management.Identify and work towards improvements project المزيد...

Delivering end-to-end contact center digital transformation projects for global clients Running consulting engagements with Client CXOs and delivering on revenue targets Building curated transformation solutions for prospective and existing clientsMarket research across best-in class المزيد...

O2C Collection- Good understanding of Order to Cash cycle strong experience in customer collection working experience in GETPAID tool and SAP will be a plusFunctional knowledge: First point of contact for client engagement / escalation management. Identify and work towards improvement المزيد...

4-6 years1. Knowledge of accounting principles Journal Entries and Reconciliation - Inter- Company-SGA- Revenue and Inventory- Fixed Assests- Closing and Reporting2. Able to handle tasks allocated independently as per the specific client process and ensures compliance in terms TAT and المزيد...

Manage the team by determining the tasks for day to day activity within the operational context and working with the Manager and team members to ensure delegated operational goals and targets are achieved.- Monitor team performance including staff metrics (e.g. leave attrition etc.)- المزيد...

Analytical skills and time managementCoaching and FeedbackConflict ManagementInterpersonal skills and people skillsHigh attention to detail and accuracyExceptional knowledge of customer care process and systemsProficiency in verbal & written EnglishStrong communication and interpe المزيد...

Accountable for New Hire training Nesting Performance duringdays period and overall knowledge management during BAU Take direction from training lead and execute deliverables Design process training plans with inputs from client SMEs Conduct training sessions for identified gaps and المزيد...

1. Lead train evaluate new hires in the system2. Plan and manage internal reinforcement and refresher trainings and feedback sessions on monthly basis3. Work collaboratively and conduct TNA/TNI with the Quality and Operations team to identify training needs4. Interact with client on w المزيد...

Meeting SLAs consistently by managing the performance of the team - Monitor Resource / capacity planning on a daily / weekly basis Monitoring project deliveries and ensuring zero delays with high quality standards - People Management and ensuring smooth functioning of the process/team المزيد...