REF88476T- Group Manager EIT, Windows Server Support, 8+ years experience, Mumbai location
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Should have total relevant experience of 10 years Candidates having both (Windows & Non-Windows) OS knowledge will be added advantages. Should have good working knowledge of Virtualization Hypervisors along with HCI. Should have good working knowledge of File & Block Storages. Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon however it called for. Should been managing a team of at least 8-10 personnel across 24x7 Operations. Should have managed large/enterprise datacenter with more than 1500 physical servers along with other devices Knowledge of cloud services on Public cloud (AWS Azure) IaaS PaaS platform Should have basic understanding about Networking Components and its functionality. Should be well versed with Audits (PCI ISO SOX SAS70 HIPAA etc) along with VA Mitigations. Should be able to architect technology designs (Onpremise & Cloud) Ability to work on Linux hardening patching. Knowledge of logging monitoring alerting systems. Should have ability to identify and improvise the process in function. Should have knowledge about some scripting language Should possess good troubleshooting skills and resolve issues quickly. Preferably from the BPO industry which has 24x7 Operations. Should be able to manage pressures and handle tasks accordingly. Should be very dynamic & enthusiastic in work. Should be in tandem with the technology changes. Understanding of ITIL Framework and its implementation in support. Managing Escalations available on severity calls during service degradations. Mentoring Shift Engineers (24x7 Operations) Ready to work in shift or off hours whenever required Ability to create template based doc. Such as SOPs RCA Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management. Maintaining and updating infrastructure design/build document sets Should have worked under ITIL Framework. Automate the mundane tasks. Basic Academic Qualification Bachelors of Engineering any stream w/ 10 Yrs of relevant experience. Bachelors in Science with Technology such as w/ 10 Yrs of relevant experience. Certification on any Technology or Multiple Technology will be added advantage.
Qualifications :
Managing Escalations Mentoring Shift Engineers Ready to work in shift or off hours whenever required Ability to create template based doc. Such as SOPs RCA Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management. Maintaining and updating infrastructure design/build document sets Should have worked under ITIL Framework. Automate the mundane tasks.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Fashion Retail
- Forklift
- Developmental Disabilities Experience
- Management Experience
- Mediation Experience
- Serving Experience
- Warehouse Experience
- Product Management
- Alternative dispute resolution
- Leadership Experience
- Supervising Experience
- Social Work
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
