REF88165VAssistant Manager EIT Cloud Infrastructure 4 to 6 years Exp
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Should have a good verbal and written communication. Understanding of cloud and on premises technology good hands-on experience on Windows Active Directory networking and troubleshooting working knowledge on VM creation network and backup configuration. working knowledge on VDI configuration Attend all the calls forwarded by Service Desk. Ensure all Service Desk tickets are resolved within WNS agreed SLA. Ensure adherence to operational & technical escalation process (escalation Matrix). Escalate calls to the next level as & when required to the respective Backend teams and SMEs and follow up to its closure with a complete resolution. Provide accurate shift handovers. Rotational shifts (including night) Coordination with external vendor for the Issue resolution and solution Domains to support: Must AWS AZURE and google cloud management. Advantage - VPN/ Network Proxy security DNS DHCP.
Qualifications :
Any GraduatePreferably Bachelors in EngineeringDiploma with 4 Yrs of Experience
Remote Work :
No
Employment Type :
Full-time
Key Skills
- IT Experience
- Project Management Methodology
- Data Center Experience
- LAN
- Cloud Infrastructure
- Computer Networking
- Visio
- ITIL
- Project Management
- SAN
- Microsoft Project
- Project Management Lifecycle
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
