Sutherland

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training mater

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training mater

As member of one of the largest Absence Management team you will be accountable for the day-to-day Absence Leave Management for multiple employers.  You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and

As member of one of the largest Absence Management team you will be accountable for the day-to-day Absence Leave Management for multiple employers.  You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and

Overall Job Function:Designs technical architecture for assigned processes (45%).Leads business analyses and manages small projects (20%).Performs software engineering and administration tasks (20%).Testing & Validation (5%).Stays current with applicable technologies attends conferenc

Overall Job Function:Designs technical architecture for assigned processes (45%).Leads business analyses and manages small projects (20%).Performs software engineering and administration tasks (20%).Testing & Validation (5%).Stays current with applicable technologies attends conferenc

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

We are seeking a Data Analyst with 3 years experience analyzing enterprise communication and AI data. You will track performance costs and customer metrics to drive optimization.Responsibilities:Analyze call statistics usage trends and AI token consumption.Develop dashboards (Tableau

We are seeking a Data Analyst with 3 years experience analyzing enterprise communication and AI data. You will track performance costs and customer metrics to drive optimization.Responsibilities:Analyze call statistics usage trends and AI token consumption.Develop dashboards (Tableau

Shape workplace culture: Offer support boost engagement and inspire positive attitudes; promote our culture and Winning Behaviors.    Keep Sutherland aligned: Measure and monitor existing policies and procedures.    Promote an open-door policy: Remain available to the team and encoura

Shape workplace culture: Offer support boost engagement and inspire positive attitudes; promote our culture and Winning Behaviors.    Keep Sutherland aligned: Measure and monitor existing policies and procedures.    Promote an open-door policy: Remain available to the team and encoura

Sutherland seeks an experienced candidate based in London to sell outsourcing offshoring and process transformation services to Asset Management Firms Investment Banking Firms and Brokerage Houses. The ideal candidate should possess strong hunting and sales abilities with a proven tra

Sutherland seeks an experienced candidate based in London to sell outsourcing offshoring and process transformation services to Asset Management Firms Investment Banking Firms and Brokerage Houses. The ideal candidate should possess strong hunting and sales abilities with a proven tra

As a Travel & Transport Lead you will play a pivotal role in ensuring smooth and efficient travel arrangements for our internal workforce. Your responsibilities will include:Core ResponsibilitiesCoordinate hotel reservations flight bookings and travel arrangements across regional and

As a Travel & Transport Lead you will play a pivotal role in ensuring smooth and efficient travel arrangements for our internal workforce. Your responsibilities will include:Core ResponsibilitiesCoordinate hotel reservations flight bookings and travel arrangements across regional and

A Python automation test engineer designs develops and executes automated test scripts using Python to ensure software quality. Key responsibilities include creating test plans writing test cases collaborating with development and QA teams reporting and tracking defects and integratin

A Python automation test engineer designs develops and executes automated test scripts using Python to ensure software quality. Key responsibilities include creating test plans writing test cases collaborating with development and QA teams reporting and tracking defects and integratin

Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to ordersDisputes / Issue resolution and RCAMIS reporting as neededResponsible for & Understands Order Management ProcessQualifications : Our most successful candidates wil

Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to ordersDisputes / Issue resolution and RCAMIS reporting as neededResponsible for & Understands Order Management ProcessQualifications : Our most successful candidates wil

Roles and Responsibilities:A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE observations and team engagement.2. Maintain program expertise by completing required amount of phone time / contact handling hours.3. Buil

Roles and Responsibilities:A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE observations and team engagement.2. Maintain program expertise by completing required amount of phone time / contact handling hours.3. Buil

For those of you who are interested in tourism and travel we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.You will get:Work from homeCompetitive salary and an attractive uncapped sales bonus schemeLots of benefits such

For those of you who are interested in tourism and travel we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.You will get:Work from homeCompetitive salary and an attractive uncapped sales bonus schemeLots of benefits such

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to: Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Es

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to: Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Es

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to ordersDisputes / Issue resolution and RCAMIS reporting as neededResponsible for & Understands Order Management ProcessQualifications : Our most successful candidates wil

Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to ordersDisputes / Issue resolution and RCAMIS reporting as neededResponsible for & Understands Order Management ProcessQualifications : Our most successful candidates wil

Managers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data repo

Managers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data repo

Sutherland is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed

Sutherland is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed

Human Resources Manager / HRBP in this role get to: Maintain and understand the pulse of the site and/or programs. Partner with the with the Business & Functional stakeholders: To establish and execute HR strategies that drive business performance.Drive operational excellence in key H

Human Resources Manager / HRBP in this role get to: Maintain and understand the pulse of the site and/or programs. Partner with the with the Business & Functional stakeholders: To establish and execute HR strategies that drive business performance.Drive operational excellence in key H

Sutherland Mortgage Services Inc. is seeking an experienced and motivated individual to join our team as a Quality Assurance Analyst.  This is an onsite role within our Tulsa OK office. The candidate will possess exceptional management and mortgage servicing skills with excellent oral

Sutherland Mortgage Services Inc. is seeking an experienced and motivated individual to join our team as a Quality Assurance Analyst.  This is an onsite role within our Tulsa OK office. The candidate will possess exceptional management and mortgage servicing skills with excellent oral

Additional Information : All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handi

Additional Information : All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handi