Sutherland

Apoyo en procesos de servicio al cliente en inglesQualifications : Bachelor on BPO client service programAdditional Information : All your information will be kept confidential according to EEO guidelines.Remote Work : NoEmployment Type : Full-time

Apoyo en procesos de servicio al cliente en inglesQualifications : Bachelor on BPO client service programAdditional Information : All your information will be kept confidential according to EEO guidelines.Remote Work : NoEmployment Type : Full-time

The Cloud Cloud AppOps has the following duties:Perform operational duties including application server health service recycling.Identify and resolve operational issues (e.g. batch failures network issues client data feed errors)Monitor server performance memory utilization CPU file s

The Cloud Cloud AppOps has the following duties:Perform operational duties including application server health service recycling.Identify and resolve operational issues (e.g. batch failures network issues client data feed errors)Monitor server performance memory utilization CPU file s

Candidate should have experience in Accounts payable invoice processing Vendor management vendor statement reconciliation exceptional invoice handling addressing supplier queries via calls and emails driving process improvements and leveraging MS Office tools effectively. EXPERIENCE-

Candidate should have experience in Accounts payable invoice processing Vendor management vendor statement reconciliation exceptional invoice handling addressing supplier queries via calls and emails driving process improvements and leveraging MS Office tools effectively. EXPERIENCE-

As member of one of the largest Absence Management team you will be accountable for the day-to-day Absence Leave Management for multiple employers.  You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and

As member of one of the largest Absence Management team you will be accountable for the day-to-day Absence Leave Management for multiple employers.  You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and

Key Responsibilities:Performance Analysis and Quality Assurance:Analyze customer interaction data to identify trends and areas for improvement.Ensure agents adhere to company policies procedures and regulatory guidelines.Feedback and Coaching:Provide constructive feedback and coaching

Key Responsibilities:Performance Analysis and Quality Assurance:Analyze customer interaction data to identify trends and areas for improvement.Ensure agents adhere to company policies procedures and regulatory guidelines.Feedback and Coaching:Provide constructive feedback and coaching

We are seeking a Talent Acquisition Process & Analytics Subject Matter Expert who will lead operational excellence and ensure the team consistently exceeds recruitment targets. This role combines strategic process improvement with hands-on execution driving efficiency optimization acr

We are seeking a Talent Acquisition Process & Analytics Subject Matter Expert who will lead operational excellence and ensure the team consistently exceeds recruitment targets. This role combines strategic process improvement with hands-on execution driving efficiency optimization acr

Sutherland is seeking an attentive and goal-oriented professional to join us as a Technical Project Manager for client launches.  We are a group of driven and hard-working individuals.  If you are looking to build a fulfilling career and are confident you have strong infrastructure pr

Sutherland is seeking an attentive and goal-oriented professional to join us as a Technical Project Manager for client launches.  We are a group of driven and hard-working individuals.  If you are looking to build a fulfilling career and are confident you have strong infrastructure pr

Work from homeCompetitive salary and attractive uncapped bonus scheme Lots of benefits such as food vouchers compliments card free coffee multisport card additional health & life insurance discounts for your personal vacations and many moreCareer development opportunities in a big int

Work from homeCompetitive salary and attractive uncapped bonus scheme Lots of benefits such as food vouchers compliments card free coffee multisport card additional health & life insurance discounts for your personal vacations and many moreCareer development opportunities in a big int

This is a full-time on-site role for a Customer Service Agent located in New Cairo. The Customer Service Agent will manage daily interactions with customers addressing inquiries resolving concerns and ensuring customer satisfaction. Responsibilities include managing customer accounts

This is a full-time on-site role for a Customer Service Agent located in New Cairo. The Customer Service Agent will manage daily interactions with customers addressing inquiries resolving concerns and ensuring customer satisfaction. Responsibilities include managing customer accounts

1.  8 to 10 years of experience in developing software on Java/JEE platform2.  Communicate effectively with technical and non-technical stakeholders3.  Excellent problem-solving skills4.  Proficiency in:            - Java language constructs and debugging techniques            - Java

1.  8 to 10 years of experience in developing software on Java/JEE platform2.  Communicate effectively with technical and non-technical stakeholders3.  Excellent problem-solving skills4.  Proficiency in:            - Java language constructs and debugging techniques            - Java

Lead end-to-end project planning execution and delivery across full-stack (.NET / Angular / React) applications ensuring quality scalability and performance.Collaborate with architects developers QA and client stakeholders to translate business requirements into technical solutions an

Lead end-to-end project planning execution and delivery across full-stack (.NET / Angular / React) applications ensuring quality scalability and performance.Collaborate with architects developers QA and client stakeholders to translate business requirements into technical solutions an

1.  8 to 10 years of experience in developing software on Java/JEE platform2.  Communicate effectively with technical and non-technical stakeholders3.  Excellent problem-solving skills4.  Proficiency in:            - Java language constructs and debugging techniques            - Java

1.  8 to 10 years of experience in developing software on Java/JEE platform2.  Communicate effectively with technical and non-technical stakeholders3.  Excellent problem-solving skills4.  Proficiency in:            - Java language constructs and debugging techniques            - Java

Responsibilities: Conduct thorough research on industry-related topics using digital tools such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.Collaborate with the client to develop content strategies that align with

Responsibilities: Conduct thorough research on industry-related topics using digital tools such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.Collaborate with the client to develop content strategies that align with

 About the Role:Were looking for friendly confident and customer-focused people to join our team as Customer Service this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer questions and pr

 About the Role:Were looking for friendly confident and customer-focused people to join our team as Customer Service this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer questions and pr

Act as a front-line interface with US customersRole involves responding to customers over the phone and resolving their inquiries.Work remote from anywhere inside Egypt after 6 MonthsMaintaining the customer experience and providing the best image to the company.Provide excellent cust

Act as a front-line interface with US customersRole involves responding to customers over the phone and resolving their inquiries.Work remote from anywhere inside Egypt after 6 MonthsMaintaining the customer experience and providing the best image to the company.Provide excellent cust

Answering customer questions and providing supportResolving issues in a calm professional and friendly wayCommunicating clearly and confidently over the phoneMaking customers feel heard valued and supportedWorking closely with your team to deliver great serviceQualifications : Fresh

Answering customer questions and providing supportResolving issues in a calm professional and friendly wayCommunicating clearly and confidently over the phoneMaking customers feel heard valued and supportedWorking closely with your team to deliver great serviceQualifications : Fresh

Role Overview:The Associate Manager -Customer Experience is responsible to complete the Customer Experience (CX) observations required using the form that was designed for the program.Champions Customer Experience initiatives and actions for assigned teams to ensure continuous improve

Role Overview:The Associate Manager -Customer Experience is responsible to complete the Customer Experience (CX) observations required using the form that was designed for the program.Champions Customer Experience initiatives and actions for assigned teams to ensure continuous improve

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training mater

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training mater

Our organization seeks a Project Manager for the NiCE initiative to oversee critical project management functions. This role demands a high level of professionalism and expertise in managing complex multicultural teams across global operations for one of the worlds leading IT Solution

Our organization seeks a Project Manager for the NiCE initiative to oversee critical project management functions. This role demands a high level of professionalism and expertise in managing complex multicultural teams across global operations for one of the worlds leading IT Solution

Main Responsibilities and Deliverables Strengthen relationships:  Implement custom deployments of the NICE product suite for clients  Integrate NICEs applications with other enterprise systems and data sources using ETL XML and scripting languages Work closely with customer and NICE C

Main Responsibilities and Deliverables Strengthen relationships:  Implement custom deployments of the NICE product suite for clients  Integrate NICEs applications with other enterprise systems and data sources using ETL XML and scripting languages Work closely with customer and NICE C