Sutherland

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. This role requires a Microsoft expert with the ability to train support and confidently answer user questions in real time. Ideal candidates will have in-depth knowledge of SharePoint P

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. This role requires a Microsoft expert with the ability to train support and confidently answer user questions in real time. Ideal candidates will have in-depth knowledge of SharePoint P

We are seeking a highly skilled and motivated Training Manager & Quality Manager to join our this dual role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.Design develop and implement c

We are seeking a highly skilled and motivated Training Manager & Quality Manager to join our this dual role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.Design develop and implement c

Extensive experience in designing implementing and maintaining automated test frameworks for web based application interacting with various sub-systems and the sub-systems can be web applications or database or windows native applications.Expertise in creating automated test suites C#

Extensive experience in designing implementing and maintaining automated test frameworks for web based application interacting with various sub-systems and the sub-systems can be web applications or database or windows native applications.Expertise in creating automated test suites C#

Key ResponsibilitiesLead and mentor the data engineering team for project delivery and technical excellence.Design and implement scalable ETL/ELT data pipelines on GCP.Build and optimize data lakes and data warehouses using BigQuery.Develop batch and real-time data processing solution

Key ResponsibilitiesLead and mentor the data engineering team for project delivery and technical excellence.Design and implement scalable ETL/ELT data pipelines on GCP.Build and optimize data lakes and data warehouses using BigQuery.Develop batch and real-time data processing solution

AI Software Engineer (Agentic AI & MCP Systems)Key ResponsibilitiesDesign develop and maintain MCP servers using Python and/or TypeScript to support scalable and standardized LLM interactions.Build and deploy agentic AI systems capable of planning reasoning and executing multi-step wo

AI Software Engineer (Agentic AI & MCP Systems)Key ResponsibilitiesDesign develop and maintain MCP servers using Python and/or TypeScript to support scalable and standardized LLM interactions.Build and deploy agentic AI systems capable of planning reasoning and executing multi-step wo

 Sutherland is looking to add a skilled Senior Retail Licensing & Regulatory Specialist to support a discount retail program! If you have 5 years of direct experience managing multi-jurisdiction license and permit renewals for a large national retailer restaurant or quick-service chai

 Sutherland is looking to add a skilled Senior Retail Licensing & Regulatory Specialist to support a discount retail program! If you have 5 years of direct experience managing multi-jurisdiction license and permit renewals for a large national retailer restaurant or quick-service chai

Supervise the daily operations of the Provider Data Management team including workload distribution performance management and staff developmentEnsure provider demographic credentialing and contract data is accurately entered and maintained in all systemsDrive the performance of the t

Supervise the daily operations of the Provider Data Management team including workload distribution performance management and staff developmentEnsure provider demographic credentialing and contract data is accurately entered and maintained in all systemsDrive the performance of the t

As a Customer Service Representative youll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers t

As a Customer Service Representative youll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers t

The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure the proper operational staffing of the Call Center. As a Scheduler you will determine appropriate staffing levels adjust schedules allocate activities on specific times and dates take act

The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure the proper operational staffing of the Call Center. As a Scheduler you will determine appropriate staffing levels adjust schedules allocate activities on specific times and dates take act

Additional Information :  All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or hand

Additional Information :  All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or hand

As a Dialer Associate Manager you are expected to:KEY RESPONSIBILITIES:Perform daily uploads downloads and importing of dialer schedules;Document activities for outbound dialer;Analyze dialer-output data to identify potential problems/issues;Run payment reports regularly;Create and up

As a Dialer Associate Manager you are expected to:KEY RESPONSIBILITIES:Perform daily uploads downloads and importing of dialer schedules;Document activities for outbound dialer;Analyze dialer-output data to identify potential problems/issues;Run payment reports regularly;Create and up

We are looking for a skilled and dedicated Customer Support Specialist to join our Antivirus Software Customer Support Project. This remote voice-only position focuses on providing technical support guidance and assistance to our German-speaking customers with English proficiency (Lev

We are looking for a skilled and dedicated Customer Support Specialist to join our Antivirus Software Customer Support Project. This remote voice-only position focuses on providing technical support guidance and assistance to our German-speaking customers with English proficiency (Lev

What Youll Do (Non-Voice Support Only):Provide email and chat support (no phone calls!) to Spotify usersAnswer common how-to and FAQ-type questionsAssist with account management and payment-related issuesGuide users through troubleshooting steps with patience and clarityQualifications

What Youll Do (Non-Voice Support Only):Provide email and chat support (no phone calls!) to Spotify usersAnswer common how-to and FAQ-type questionsAssist with account management and payment-related issuesGuide users through troubleshooting steps with patience and clarityQualifications

Role OverviewWe are seeking a highly driven and experienced Team Manager for Email Security & Abuse to lead a specialized team responsible for safeguarding our email ecosystem against threats abuse and malicious activities. This role combines technical expertise operational leadership

Role OverviewWe are seeking a highly driven and experienced Team Manager for Email Security & Abuse to lead a specialized team responsible for safeguarding our email ecosystem against threats abuse and malicious activities. This role combines technical expertise operational leadership

For those of you who are interested in tourism and travel we offer you to get closer and work with the know-how of the global leader in the hospitality industry.Qualifications : You love to travel and want to pursue a career in the hospitality industryYou speak fluently Polish and En

For those of you who are interested in tourism and travel we offer you to get closer and work with the know-how of the global leader in the hospitality industry.Qualifications : You love to travel and want to pursue a career in the hospitality industryYou speak fluently Polish and En

The Law Enforcement Response (LER) Advisor role is a specialized external vendor position focused on managing legal requests from law enforcement agencies worldwide. Shifts: 1pm 10pm Sofia TimeWork location: 100% remote Function:Dedicated specialist responsible for managing Law Enfor

The Law Enforcement Response (LER) Advisor role is a specialized external vendor position focused on managing legal requests from law enforcement agencies worldwide. Shifts: 1pm 10pm Sofia TimeWork location: 100% remote Function:Dedicated specialist responsible for managing Law Enfor

KEY RESPONSIBILITIES:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations.Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would

KEY RESPONSIBILITIES:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations.Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would

KEY RESPONSIBILITIES:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations.Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would

KEY RESPONSIBILITIES:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations.Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would

Position SummaryThe client Support Specialist is responsible for assisting healthcare providers with issues related to mobile application including troubleshooting technical difficulties guiding doctors through the login or setup process and ensuring a smooth and positive telehealth e

Position SummaryThe client Support Specialist is responsible for assisting healthcare providers with issues related to mobile application including troubleshooting technical difficulties guiding doctors through the login or setup process and ensuring a smooth and positive telehealth e

Be the primary point of contact for our Business-to-Business customers through voice email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent cus

Be the primary point of contact for our Business-to-Business customers through voice email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent cus