Sutherland

Our organization seeks a Project Manager for the NiCE initiative to oversee critical project management functions. This role demands a high level of professionalism and expertise in managing complex multicultural teams across global operations for one of the worlds leading IT Solution

Our organization seeks a Project Manager for the NiCE initiative to oversee critical project management functions. This role demands a high level of professionalism and expertise in managing complex multicultural teams across global operations for one of the worlds leading IT Solution

Technical Support Consultants will be responsible for managing and responding to inbound communications from technicians through both voice and chat channels. They will assist field technicians who are onsite at customer homes for installation and repair service calls. This involves u

Technical Support Consultants will be responsible for managing and responding to inbound communications from technicians through both voice and chat channels. They will assist field technicians who are onsite at customer homes for installation and repair service calls. This involves u

Key Responsibilities:Disciplinary Quality Assurance:Pre-termination audit of 100% of dismissal cases to ensure adherence to Natural Justice principles (notice impartiality evidentiary sufficiency).Policy & Governance Maintenance:Ongoing review and updates of employee handbooks and pol

Key Responsibilities:Disciplinary Quality Assurance:Pre-termination audit of 100% of dismissal cases to ensure adherence to Natural Justice principles (notice impartiality evidentiary sufficiency).Policy & Governance Maintenance:Ongoing review and updates of employee handbooks and pol

Key Responsibilities:People Supply Chain Analytics:Detailed analysis of attrition shrinkage and exit interview data by LOB and leadership tier.Employee Engagement:Execution of structured pulse checks and floor engagements to surface early warning indicators of disengagement.Onboarding

Key Responsibilities:People Supply Chain Analytics:Detailed analysis of attrition shrinkage and exit interview data by LOB and leadership tier.Employee Engagement:Execution of structured pulse checks and floor engagements to surface early warning indicators of disengagement.Onboarding

Key Responsibilities:People Supply Chain Analytics:Detailed analysis of attrition shrinkage and exit interview data by LOB and leadership tier.Employee Engagement:Execution of structured pulse checks and floor engagements to surface early warning indicators of disengagement.Onboarding

Key Responsibilities:People Supply Chain Analytics:Detailed analysis of attrition shrinkage and exit interview data by LOB and leadership tier.Employee Engagement:Execution of structured pulse checks and floor engagements to surface early warning indicators of disengagement.Onboarding

Key Responsibilities:Design and implement real-time data ingestion pipelines using Pub/Sub and Kafka Streams for healthcare data formats (HL7 FHIR)Build a robust Bronze layer as the single source of truth storing raw untransformed data in Cloud StorageDevelop streaming ingestion patte

Key Responsibilities:Design and implement real-time data ingestion pipelines using Pub/Sub and Kafka Streams for healthcare data formats (HL7 FHIR)Build a robust Bronze layer as the single source of truth storing raw untransformed data in Cloud StorageDevelop streaming ingestion patte

Key Responsibilities:Semantic Layer & Metrics:Develop comprehensive LookML models that abstract Gold layer complexity into business-friendly metricsCreate reusable governed KPI definitions with consistent business logic and calculationsImplement data quality rules and validation check

Key Responsibilities:Semantic Layer & Metrics:Develop comprehensive LookML models that abstract Gold layer complexity into business-friendly metricsCreate reusable governed KPI definitions with consistent business logic and calculationsImplement data quality rules and validation check

Sutherland is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed

Sutherland is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed

The Role:As our Engagement Associate Manager Dr Fun you will be the heartbeat of our Care and Services employee engagement initiatives. You will plan coordinate and execute a variety of events contests and rewards programs ensuring every experience is memorable and drives a culture o

The Role:As our Engagement Associate Manager Dr Fun you will be the heartbeat of our Care and Services employee engagement initiatives. You will plan coordinate and execute a variety of events contests and rewards programs ensuring every experience is memorable and drives a culture o

Our organization seeks a Project Manager for the NiCE initiative to oversee critical project management functions. This role demands a high level of professionalism and expertise in managing complex multicultural teams across global operations for one of the worlds leading IT Solution

Our organization seeks a Project Manager for the NiCE initiative to oversee critical project management functions. This role demands a high level of professionalism and expertise in managing complex multicultural teams across global operations for one of the worlds leading IT Solution

Customer Services OperationsAdditional Information : All your information will be kept confidential according to EEO guidelines.Remote Work : NoEmployment Type : Full-time

Customer Services OperationsAdditional Information : All your information will be kept confidential according to EEO guidelines.Remote Work : NoEmployment Type : Full-time

Sutherland is seeking an attentive and goal-oriented professional to join us as a Technical Project Manager for client launches.  We are a group of driven and hard-working individuals.  If you are looking to build a fulfilling career and are confident you have strong infrastructure pr

Sutherland is seeking an attentive and goal-oriented professional to join us as a Technical Project Manager for client launches.  We are a group of driven and hard-working individuals.  If you are looking to build a fulfilling career and are confident you have strong infrastructure pr

Key Responsibilities:SAP BTP Integration Design & Implementation:Lead the design development and implementation of end-to-end integration solutions leveraging SAP Business Technology Platform (BTP) to enable seamless data flow across SAP and third-party systems.Develop and manage inte

Key Responsibilities:SAP BTP Integration Design & Implementation:Lead the design development and implementation of end-to-end integration solutions leveraging SAP Business Technology Platform (BTP) to enable seamless data flow across SAP and third-party systems.Develop and manage inte

The Collections Associate is responsible for interfacing with customers via Telephone/Emails/Chat assist customers effectively with high level of customer service to reduce delinquent accounts. Respond to customer requests and queries regarding service product and account information.

The Collections Associate is responsible for interfacing with customers via Telephone/Emails/Chat assist customers effectively with high level of customer service to reduce delinquent accounts. Respond to customer requests and queries regarding service product and account information.

As a Dialer Associate Manager you are expected to:KEY RESPONSIBILITIES:Perform daily uploads downloads and importing of dialer schedules;Document activities for outbound dialer;Analyze dialer-output data to identify potential problems/issues;Run payment reports regularly;Create and up

As a Dialer Associate Manager you are expected to:KEY RESPONSIBILITIES:Perform daily uploads downloads and importing of dialer schedules;Document activities for outbound dialer;Analyze dialer-output data to identify potential problems/issues;Run payment reports regularly;Create and up

This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutio

This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutio

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome