Technical Support Representative with Spanish and English (Night Shifts)
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Are you passionate about technology smart devices and modern control systems Then this opportunity is just for you!
As we continue to grow our customer service center in Sofia we are looking for Technical Support Specialists to assist customers with:
Internet routers and Wi-Fi configuration
Smart control systems
Device integration and usage
Qualifications :
Key Responsibilities
Deliver outstanding customer service and technical support via phone and email
Assist with questions related to accounts products and orders
Use available tools and resources to resolve customer issues
Communicate with customers in a professional and friendly manner
Follow established procedures and guidelines
Redirect inquiries to appropriate departments when necessary
What Were Looking For
Very good level of Spanish minimum B2
Good command of English minimum B2
Solid computer literacy and ability to multitask
Knowledge of internet routers and network troubleshooting
Previous experience or interest in consumer electronics
Ability to explain technical information in a simple clear way
Excellent communication and interpersonal skills
Flexibility to work shifts including night shifts
Additional Information :
What We Offer
Competitive salary and long-term employment with a permanent contract
Paid onboarding training 1 month full-time
21 days of paid annual leave
A comprehensive benefits package including:
Additional health and life insurance
Meal and gift vouchers
Monthly transport allowance
Recognition and reward programs
Individual training and opportunities for professional development
Career advancement and internal mobility opportunities
Modern office environment with cozy relaxation areas
Ready to Get Started
If youre looking to grow your career in a dynamic and tech-driven environment join One Sutherland!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Internal Control
- Academics
- Corporate Marketing
- Autocad
- Java
- Arbitration
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
