RayaCX

Job Description: We are seeking a highly motivated and experienced Training Executive with a sales background to join our team at RayaCX in Cairo Egypt. As a Training Executive you will be responsible for designing implementing and delivering training programs to our sales team to enh

Job Description: We are seeking a highly motivated and experienced Training Executive with a sales background to join our team at RayaCX in Cairo Egypt. As a Training Executive you will be responsible for designing implementing and delivering training programs to our sales team to enh

Job Overview We are seeking a skilled Database Administrator (DBA) with strong experience in data warehousing and ETL processes to manage and optimize our data infrastructure. The role will focus on maintaining high-performance databases ensuring data integrity and supporting data in

Job Overview We are seeking a skilled Database Administrator (DBA) with strong experience in data warehousing and ETL processes to manage and optimize our data infrastructure. The role will focus on maintaining high-performance databases ensuring data integrity and supporting data in

Key Responsibilities Develop and execute employer branding strategies to enhance the companys talent attraction efforts.Manage and grow the organizations presence on professional and social media platforms to promote employer brand messaging.Create engaging content and campaigns that

Key Responsibilities Develop and execute employer branding strategies to enhance the companys talent attraction efforts.Manage and grow the organizations presence on professional and social media platforms to promote employer brand messaging.Create engaging content and campaigns that

Position: Head of IT Infrastructure Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses deliver exceptional customer service. With a global presence and a strong focus on technology RayaCX is committed to p

Position: Head of IT Infrastructure Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses deliver exceptional customer service. With a global presence and a strong focus on technology RayaCX is committed to p

KEY RESPONSIBILITIES Track projects adherence to target and process; escalate gaps as needed.Review all related metrics to enhance results and recommend solutions.Ensure all targets are being followed and evaluate the performance accordingly.Ensure failures and potential failures are

KEY RESPONSIBILITIES Track projects adherence to target and process; escalate gaps as needed.Review all related metrics to enhance results and recommend solutions.Ensure all targets are being followed and evaluate the performance accordingly.Ensure failures and potential failures are

Job Responsibilities: Ensure the effective delivery of training courses programs and sessionsResponsible for controlling all training performance targets and for improving failed metrics if any.Responsible for the technical development for all training executives and senior executive

Job Responsibilities: Ensure the effective delivery of training courses programs and sessionsResponsible for controlling all training performance targets and for improving failed metrics if any.Responsible for the technical development for all training executives and senior executive

Job Title: Call Center Team Leader (Banking) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer interactions and overall satisfaction. Our team of experts is dedic

Job Title: Call Center Team Leader (Banking) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer interactions and overall satisfaction. Our team of experts is dedic

Position: Data Entry Operator Company Overview: RayaCX is a leading customer experience management company based in Nasr City Egypt. We provide innovative solutions to help businesses enhance their customer interactions and improve overall satisfaction. Our team is dedicated to delive

Position: Data Entry Operator Company Overview: RayaCX is a leading customer experience management company based in Nasr City Egypt. We provide innovative solutions to help businesses enhance their customer interactions and improve overall satisfaction. Our team is dedicated to delive

Job Title: IT Service Desk Support Technician Company: RayaCX Location: 6th of October City Egypt Contract Details: Full-time RayaCX is a leading customer experience management company that provides innovative solutions to businesses worldwide. We are currently seeking a highly motiva

Job Title: IT Service Desk Support Technician Company: RayaCX Location: 6th of October City Egypt Contract Details: Full-time RayaCX is a leading customer experience management company that provides innovative solutions to businesses worldwide. We are currently seeking a highly motiva

KEY RESPONSIBILITIES Presales & Customer Engagement Collaborate with sales and business development teams to understand customer business objectives technical requirements and operational challenges.Act as a key technical advisor during the presales cycle supporting customer

KEY RESPONSIBILITIES Presales & Customer Engagement Collaborate with sales and business development teams to understand customer business objectives technical requirements and operational challenges.Act as a key technical advisor during the presales cycle supporting customer

Job Title: C1 English Speaker Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide a wide range of services to our clients including customer service technical support and sales support. Our goal is to he

Job Title: C1 English Speaker Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide a wide range of services to our clients including customer service technical support and sales support. Our goal is to he

Were looking for an experienced *Genesys Cloud CX Specialist* (57 years) with strong *vendor or system integrator background* to join our delivery team. This is a hands-on technical role focused on designing configuring and deploying real-world CX solutions across multiple business un

Were looking for an experienced *Genesys Cloud CX Specialist* (57 years) with strong *vendor or system integrator background* to join our delivery team. This is a hands-on technical role focused on designing configuring and deploying real-world CX solutions across multiple business un

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to deliver

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to deliver

Job Title: Personnel Specialist Company: RayaCX Location: Cairo Egypt Contract Details: Full-time RayaCX is a leading customer experience management company based in Cairo Egypt. We are seeking a highly motivated and organized Personnel Specialist to join our team on a full-time basis

Job Title: Personnel Specialist Company: RayaCX Location: Cairo Egypt Contract Details: Full-time RayaCX is a leading customer experience management company based in Cairo Egypt. We are seeking a highly motivated and organized Personnel Specialist to join our team on a full-time basis

Key Responsibilities: Ensure an accurate and timely month end close by providing leadership and support to the accounting close process.Establish and enforce proper accounting policies and principles.Assist in development and implementation of new procedures to enhance the workflow of

Key Responsibilities: Ensure an accurate and timely month end close by providing leadership and support to the accounting close process.Establish and enforce proper accounting policies and principles.Assist in development and implementation of new procedures to enhance the workflow of

Permanent Position: Voice Engineer Company Overview: RayaCX is a leading BPO company based in Cairo Egypt. We provide comprehensive customer experience solutions to global clients across various industries. Our team of experts is dedicated to delivering exceptional services and drivin

Permanent Position: Voice Engineer Company Overview: RayaCX is a leading BPO company based in Cairo Egypt. We provide comprehensive customer experience solutions to global clients across various industries. Our team of experts is dedicated to delivering exceptional services and drivin

We are looking for an experienced Facility Manager to oversee the smooth operation safety and maintenance of company facilities in Egypt. The role ensures compliance with local regulations optimizes operational costs and provides a safe and productive work environment for employees an

We are looking for an experienced Facility Manager to oversee the smooth operation safety and maintenance of company facilities in Egypt. The role ensures compliance with local regulations optimizes operational costs and provides a safe and productive work environment for employees an

We are looking for a results-driven Manager Client Success Management to lead strategic client relationships and drive business growth. This role is critical in ensuring client satisfaction maximizing account value and aligning cross-functional teams to deliver outstanding service an

We are looking for a results-driven Manager Client Success Management to lead strategic client relationships and drive business growth. This role is critical in ensuring client satisfaction maximizing account value and aligning cross-functional teams to deliver outstanding service an

Permanent Position: Senior Executive Events & Internal Communication Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer experience and drive growth. O

Permanent Position: Senior Executive Events & Internal Communication Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer experience and drive growth. O

Are you a strategic relationship builder who thrives at the intersection of client value revenue growth and operational excellence Were looking for a Client Relationship Lead to own and elevate key client partnerships while driving measurable business impact. Why this role matters As

Are you a strategic relationship builder who thrives at the intersection of client value revenue growth and operational excellence Were looking for a Client Relationship Lead to own and elevate key client partnerships while driving measurable business impact. Why this role matters As