RayaCX

What will you doProvide frequent CSAT-related analysis including CSAT drivers and end-user feedback and work on improvement projects for performance metrics (Six Sigma) according to the prioritization approach or red flags.Analyze and provide recommended improvement actions for operat

What will you doProvide frequent CSAT-related analysis including CSAT drivers and end-user feedback and work on improvement projects for performance metrics (Six Sigma) according to the prioritization approach or red flags.Analyze and provide recommended improvement actions for operat

Job Summary The Senior Systems Administrator is responsible for designing implementing managing and optimizing the organizations IT infrastructure. This role ensures high availability security and performance of servers networks and core systems while providing advanced technical supp

Job Summary The Senior Systems Administrator is responsible for designing implementing managing and optimizing the organizations IT infrastructure. This role ensures high availability security and performance of servers networks and core systems while providing advanced technical supp

What will you do Responsible for the successful planning execution and completion of projects related to contact center operations technology and customer experience.Develop comprehensive project plans identify required tasks define client requirements establish the authority matrix a

What will you do Responsible for the successful planning execution and completion of projects related to contact center operations technology and customer experience.Develop comprehensive project plans identify required tasks define client requirements establish the authority matrix a

What will you do Partner with sales and account teams to lead technical discovery engagements analyze customer requirements and translate them into strategic solution designs.Serve as the senior technical lead during customer engagements by delivering high-impact demonstrations presen

What will you do Partner with sales and account teams to lead technical discovery engagements analyze customer requirements and translate them into strategic solution designs.Serve as the senior technical lead during customer engagements by delivering high-impact demonstrations presen

Position: Spanish Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall cus

Position: Spanish Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall cus

Position: Customer Support Specialist Entertainment Platform Company Overview: RayaCX is a leading customer experience management company that helps businesses of all sizes improve their customer support and satisfaction. With a team of experienced professionals and cutting-edge techn

Position: Customer Support Specialist Entertainment Platform Company Overview: RayaCX is a leading customer experience management company that helps businesses of all sizes improve their customer support and satisfaction. With a team of experienced professionals and cutting-edge techn