RayaCX

Were looking for an experienced *Genesys Cloud CX Specialist* (57 years) with strong *vendor or system integrator background* to join our delivery team. This is a hands-on technical role focused on designing configuring and deploying real-world CX solutions across multiple business un

Were looking for an experienced *Genesys Cloud CX Specialist* (57 years) with strong *vendor or system integrator background* to join our delivery team. This is a hands-on technical role focused on designing configuring and deploying real-world CX solutions across multiple business un

Job Title: Banking Operations Supervisor Company: RayaCX Location: Alexandria Egypt Contract Details: Full-time Are you a highly motivated and experienced banking professional looking for a new challenge RayaCX a leading BPO company in Alexandria Egypt is seeking a Banking Operations

Job Title: Banking Operations Supervisor Company: RayaCX Location: Alexandria Egypt Contract Details: Full-time Are you a highly motivated and experienced banking professional looking for a new challenge RayaCX a leading BPO company in Alexandria Egypt is seeking a Banking Operations

Position: Banking Team Leader Company Overview: RayaCX is a leading customer experience management company based in Alexandria Egypt. We provide a range of services to help businesses deliver exceptional customer experiences including call center operations technical support and custo

Position: Banking Team Leader Company Overview: RayaCX is a leading customer experience management company based in Alexandria Egypt. We provide a range of services to help businesses deliver exceptional customer experiences including call center operations technical support and custo

Key Responsibilities: Ensure an accurate and timely month end close by providing leadership and support to the accounting close process.Establish and enforce proper accounting policies and principles.Assist in development and implementation of new procedures to enhance the workflow of

Key Responsibilities: Ensure an accurate and timely month end close by providing leadership and support to the accounting close process.Establish and enforce proper accounting policies and principles.Assist in development and implementation of new procedures to enhance the workflow of

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to deliver

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to deliver

Job Title: Personnel Specialist Company: RayaCX Location: Cairo Egypt Contract Details: Full-time RayaCX is a leading customer experience management company based in Cairo Egypt. We are seeking a highly motivated and organized Personnel Specialist to join our team on a full-time basis

Job Title: Personnel Specialist Company: RayaCX Location: Cairo Egypt Contract Details: Full-time RayaCX is a leading customer experience management company based in Cairo Egypt. We are seeking a highly motivated and organized Personnel Specialist to join our team on a full-time basis

What will you do 1. Contract Management & Governance Manage the end-to-end contract lifecycle including drafting review negotiation execution amendment renewal and termination of contracts. Ensure all contracts comply with applicable laws regulatory requirements and internal policies

What will you do 1. Contract Management & Governance Manage the end-to-end contract lifecycle including drafting review negotiation execution amendment renewal and termination of contracts. Ensure all contracts comply with applicable laws regulatory requirements and internal policies

Permanent Position: Voice Engineer Company Overview: RayaCX is a leading BPO company based in Cairo Egypt. We provide comprehensive customer experience solutions to global clients across various industries. Our team of experts is dedicated to delivering exceptional services and drivin

Permanent Position: Voice Engineer Company Overview: RayaCX is a leading BPO company based in Cairo Egypt. We provide comprehensive customer experience solutions to global clients across various industries. Our team of experts is dedicated to delivering exceptional services and drivin

Key Responsibilities: Ensure an accurate and timely month end close by providing leadership and support to the accounting close process.Establish and enforce proper accounting policies and principles.Assist in development and implementation of new procedures to enhance the workflow of

Key Responsibilities: Ensure an accurate and timely month end close by providing leadership and support to the accounting close process.Establish and enforce proper accounting policies and principles.Assist in development and implementation of new procedures to enhance the workflow of

What will you doMaintain good relationships with clients so that the business can maximize the value of those relationships.Working with design sales team creative advertising logistics managers marketing and team members from other departments dedicated to the same client account to

What will you doMaintain good relationships with clients so that the business can maximize the value of those relationships.Working with design sales team creative advertising logistics managers marketing and team members from other departments dedicated to the same client account to

We are looking for an experienced Facility Manager to oversee the smooth operation safety and maintenance of company facilities in Egypt. The role ensures compliance with local regulations optimizes operational costs and provides a safe and productive work environment for employees an

We are looking for an experienced Facility Manager to oversee the smooth operation safety and maintenance of company facilities in Egypt. The role ensures compliance with local regulations optimizes operational costs and provides a safe and productive work environment for employees an

We are looking for a results-driven Manager Client Success Management to lead strategic client relationships and drive business growth. This role is critical in ensuring client satisfaction maximizing account value and aligning cross-functional teams to deliver outstanding service an

We are looking for a results-driven Manager Client Success Management to lead strategic client relationships and drive business growth. This role is critical in ensuring client satisfaction maximizing account value and aligning cross-functional teams to deliver outstanding service an

Position: Operations Manager Company Overview: RayaCX is a leading BPO (Business Process Outsourcing) company based in Cairo Egypt. We provide a wide range of customer experience and support services to clients across various industries including technology telecommunications and e-co

Position: Operations Manager Company Overview: RayaCX is a leading BPO (Business Process Outsourcing) company based in Cairo Egypt. We provide a wide range of customer experience and support services to clients across various industries including technology telecommunications and e-co

Permanent Position: Senior Executive Events & Internal Communication Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer experience and drive growth. O

Permanent Position: Senior Executive Events & Internal Communication Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer experience and drive growth. O

This role sits at the heart of Rayas operationsensuring that our people facilities suppliers and services are supported by smart purchasing strategies strong vendor partnerships and disciplined cost control. Youll own critical budgets manage diverse service providers and ensure that e

This role sits at the heart of Rayas operationsensuring that our people facilities suppliers and services are supported by smart purchasing strategies strong vendor partnerships and disciplined cost control. Youll own critical budgets manage diverse service providers and ensure that e

Are you a strategic relationship builder who thrives at the intersection of client value revenue growth and operational excellence Were looking for a Client Relationship Lead to own and elevate key client partnerships while driving measurable business impact. Why this role matters As

Are you a strategic relationship builder who thrives at the intersection of client value revenue growth and operational excellence Were looking for a Client Relationship Lead to own and elevate key client partnerships while driving measurable business impact. Why this role matters As

What will you do Responsible for establishing implementing and maintaining enterprise business continuity (ISO 22301) and information security management (ISO 27001) frameworks. Plans and coordinates BIAs risk assessments and controls to mitigate operational technological and regul

What will you do Responsible for establishing implementing and maintaining enterprise business continuity (ISO 22301) and information security management (ISO 27001) frameworks. Plans and coordinates BIAs risk assessments and controls to mitigate operational technological and regul

Customer Support Representative (Hiring People with Disabilities) Location: Remote / Hybrid Egypt Employment Type: Full-time or Part-time About the Role Through our Inclusion and Diversity CSR Program we are hiring Customer Support Representatives from the community of people with dis

Customer Support Representative (Hiring People with Disabilities) Location: Remote / Hybrid Egypt Employment Type: Full-time or Part-time About the Role Through our Inclusion and Diversity CSR Program we are hiring Customer Support Representatives from the community of people with dis

Position: Procurement Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our services include contact center operations digital transformation and customer a

Position: Procurement Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our services include contact center operations digital transformation and customer a

Permanent Position: IT Service Desk Team Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and overall customer satisfaction. Our t

Permanent Position: IT Service Desk Team Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and overall customer satisfaction. Our t