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The Enterprise Software team delivers solutions to the organization that drive innovation growth and efficiency for the diagnostics business. This team is dedicated to developing systems and services to make sample processing secure robust high quality and fast therefore enabling Guardant the abilit...

Your CareerAs a Senior Technical Support Engineeer-Focused Services-XDR you will be heavily engaged to personalize their customers experience and ensure a successful Palo Alto Networks product experience in Cortex space.  In this role you will develop a working partnership to mitigate risks and trou...

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global f...

As a Support Engineer in International Seller Growth (ISG) Tech team you will play a critical role in providing technical assistance to our customers ensuring the smooth operation of our software products. You will support key services for seller growth and take part in marketplace/region expansions...

Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...

RPA Support Engineer (UiPath)Job Description:Position Overview:We are looking for a dynamic and skilled ROC Engineer/ROC Automation Engineer with 1-2 years of experience to join our team. The ideal candidate will have hands-on experience with UiPath ITIL practices and ticketing tools like JIRA Servi...

Who are weFalconX is a pioneering team of operators investors and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology FalconX addresses the industrys foremost challenges: Navigating the dig...

Who We AreAt Opkey we empower enterprises to maximize their ERP investments using cutting-edge agentic AI-powered automation. Our intelligent platform provides continuous assurance across the entire ERP lifecyclefrom implementation to upgrades to long-term digital transformation.By eliminating manua...

Experience Required: Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software can apply. Key Responsibilities: Identifying customers requirements and onboarding customers with ou...

ResponsibilitiesManage large amounts of incoming emails regarding software supportInteract with customers partners and internal teams to provide advice and assistance and achieve customer satisfactionLogically deduce root cause and find workarounds and solutions to issuesIdentify analyze and documen...

Job Description: Provide support for our in-house partners and staff Assist in research and development of our products Delighting customers by going the extra mile and providing an excellent experience for clients Address all incoming issues and questions via email and chat Serve as a...

Job Title: Support Engineer Role Overview: In this role the Support Engineer will resolve technical cases raised by customers seeking assistance with troubleshooting unexpected behaviors or technical questions about the ServiceNow software and platform. The engineer will act as a trusted resource de...

AVEVA is creating software trusted by over 90% of leading industrial companies.Job Title:Tech Support Engineer/ConsultantLocation:Hyderabad/BangaloreEmployment Type: full-time The jobProvide applications and technical support to customers on AVEVAs SCADA/Historian products such as System platform hi...

OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Brukers high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular...

OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Brukers high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular...

OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Brukers high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular...

L1 Support EngineerHandle first-line queries via phone email or chat.Assist customers with login job card creation invoice generation and appointment scheduling.Document issues in the ticketing system (example - Freshdesk/Zendesk/Zoho Desk).Escalate unresolved issues to L2 support.Provide role-based...

L2 Support EngineerResolve escalated technical issues (API errors data sync integration failures).Work closely with product and engineering teams to debug SaaS workflows.Manage communication gateway issues (SMS/Email/WhatsApp).Perform root cause analysis and recommend fixes.Train L1 engineers on new...

AVEVA is creating software trusted by over 90% of leading industrial companies.Job Title:Technical support Engineer -IILocation:MumbaiEmployment Type: full-timeThe jobThe support engineer will be deputed to one of our client sites in Mumbai full-time. He or she needs to support all AVEVA products ma...

About UsAutomation Anywhere is the leader in Agentic Process Automation (APA) transforming how work gets done with AI-powered automation. Its APA system built on the industrys first Process Reasoning Engine (PRE) and specialized AI agents combines process discovery RPA end-to-end orchestration docum...