Support Engineer

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profile Job Location:

Pune - India

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description:

  • Provide support for our in-house partners and staff

  • Assist in research and development of our products

  • Delighting customers by going the extra mile and providing an excellent experience for clients

  • Address all incoming issues and questions via email and chat

  • Serve as a trusted advisor to real estate agents in the U.S. and Canada sharing best practices and resources as appropriate

  • Must be able to control composure and emotions in stressful situations and capable of

  • absorbing and delivering constructive feedback in a positive way

  • Proactively seeks tasks and looks for opportunities to collaborate with and assist others

  • Utilize internal tools to request assistance from other teams (i.e. JIRA)

Job Description: Provide support for our in-house partners and staff Assist in research and development of our products Delighting customers by going the extra mile and providing an excellent experience for clients Address all incoming issues and questions via email and chat Serve as a...
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Key Skills

  • Ruby
  • Mac Os
  • Computer Networking
  • Windows
  • TCP
  • Customer Support
  • Linux
  • Shell Scripting
  • VPN
  • Dns
  • Technical Support
  • Troubleshooting