وظائف في المكتب الأمامي لخدمة العملاء في القاهرة

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

Job Description SummaryThe North East Africa Controller is accountable for end-to-end operational controllership across the Northeast Africa regionowning monthly financial close P&L and balance sheet integrity pacing/forecasting and risk & opportunity management. The role partners closely with Opera...

Greeting and checking in/out guests efficiently while verifying registration information and processing paymentsManaging reservations coordinating room bookings and providing information about rooms rates amenities and local attractionsHandling guest inquiries complaints and special requests to ensu...

As part of our Cyber Technology Consulting leadership team you will lead and deliver SOC transformation and Threat Management programs for clients across the MENA region. You will oversee the full lifecycle of SOC design implementation and optimization guide detection and response strategy and manag...

As part of our Cyber Technology Consulting team you will execute Identity and Access Management (IAM) engagements for clients across the MENA region. You will work closely with clients to design implement and mature IAM strategies solutions and governance aligned with their business and compliance n...

Ensure that every aspect of the guest journey from pre-arrival to departure is seamless emotionally engaging and aligned with the highest standards (LQA criteria)Design and implement strategies to tailor bespoke experiences for guests from personalized welcome amenities to special arrangements and u...

The Hotel Group Coordinator is responsible for supporting the sales and events team by coordinating and managing group bookings from initial inquiry through execution. This role ensures a seamless experience for group clients by handling communication logistics room blocks and event details while ma...

- Manage day-to-day office operations and ensure a smooth working environment. - Coordinate office setup supplies vendors and service providers.- Act as the first point of contact for visitors and external stakeholders.- Coordinate meetings calendars and travel arrangements when required.- Maintain...

DescriptionTGP International WE CREATE DESIGN AND BUILD AWARD WINNING WORLD-CLASS F&B AND RETAIL BRANDS FOR OUR CLIENTS AND PARTNERSTGPInternational are a hospitality consultancy based in London and Dubai. We team up with passionate brands clients and entrepreneurs to make their long-term vision a r...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

We are seeking a professional and customer-focused Front Office Supervisor to join our team in Novotel Cairo El Borg Hotel Cairo Egypt. As the Front Office Supervisor you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of service in our hotels...

We are seeking a Front Office Agent - Female to join our team at Novotel Cairo El Borg Hotel. The ideal candidate will be the face of our hotel providing exceptional customer service and ensuring a smooth guest experience from check-in to check-out.Welcome and greet guests in a friendly and professi...

Responsibilities and description of tasks:Accomplishes the summary of the Night Auditor report which reflects the daily room revenue and other changes & credits.Coordinates with Night Auditor in preparing the daily preliminary report which reflects the overall revenue of the hotel.Verifies all charg...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk  adding memor...

Job Description SummaryJob DescriptionKey Responsibilities/essential functions include:Basic troubleshooting installation maintenance and service repair needs on designated equipment.Completing Preventative Maintenance and Field Modification Instructions.Ordering and managing repair parts cycle time...

Main DutiesTo supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.Changes status of rooms correctly.To supervise that all des...

Provides assistance in administration and document control of the Quality Assurance systemUnder the direction of the Quality Assurance Management maintains SOPs and required forms.Work as mediator to review customer inquiries in efficient manner that cultivates trust and reliability.Answers and dire...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...

DescriptionJOB SUMMARYFunctions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office Retail/Gift Shops Recreation/Fitness Center Housekeeping and Security/Loss Prevention. Position oversees the development...

Welcome guests and candidates answering screening phone calls and addressing complaints. Handling The POS payments (Expenses and employees) Handling and organizing the booking of the meeting room ensuring everything runs smoothly without any conflict. Helping in coordinating outdoor events and meet...