وظائف في المكتب الأمامي لخدمة العملاء في القاهرة

Role DescriptionWere looking for a passionate and experienced Senior Manager Consulting to join our vibrant team! As the Senior Manager Consulting you will be responsible for summaryFocuses on developing team capabilities achieving financial and operational objectives and successfully delivering on...

We are seeking a Front Office Assistant with 02 years of experience to join and support our growing team in Egypt.The successful candidate will play a key role in ensuring smooth daily office operations while providing administrative support. This role requires strong organizational skills attention...

Primary Contact Point: Manage all incoming FIT inquiries across various channels including Email WhatsApp Social Media Messengers and OTA platforms (e.g. Viator Expedia ). Expert Guidance: Act as a travel consultant by analyzing guest needs and preferences to recommend the best ship itinerary and c...

Hill International provides program project and construction management services for clients in a range of sectors undertaking major construction projects across the world. Our services include cost engineering and estimating quality assurance inspection scheduling risk management and claims avoidan...

Assist the Reservations Manager in overseeing daily reservation operationsManage and respond to customer inquiries relating to bookingsMaintaining accurate records of all reservations and assisting with inquiries and bookings.Ensure accuracy and efficiency in booking processesMaximizing hotel revenu...

Reporting To: Managing DirectorLocation & Time Zone: HybridContract Type: Full Time Company Overview Our Client is a specialised scientific services organisation focused on supporting healthcare and life sciences clients with high-quality medical communications medical affairs education and data ana...

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

Job Description SummaryThe North East Africa Controller is accountable for end-to-end operational controllership across the Northeast Africa regionowning monthly financial close P&L and balance sheet integrity pacing/forecasting and risk & opportunity management. The role partners closely with Opera...

Greeting and checking in/out guests efficiently while verifying registration information and processing paymentsManaging reservations coordinating room bookings and providing information about rooms rates amenities and local attractionsHandling guest inquiries complaints and special requests to ensu...

As part of our Cyber Technology Consulting leadership team you will lead and deliver SOC transformation and Threat Management programs for clients across the MENA region. You will oversee the full lifecycle of SOC design implementation and optimization guide detection and response strategy and manag...

As part of our Cyber Technology Consulting team you will execute Identity and Access Management (IAM) engagements for clients across the MENA region. You will work closely with clients to design implement and mature IAM strategies solutions and governance aligned with their business and compliance n...

Ensure that every aspect of the guest journey from pre-arrival to departure is seamless emotionally engaging and aligned with the highest standards (LQA criteria)Design and implement strategies to tailor bespoke experiences for guests from personalized welcome amenities to special arrangements and u...

The Hotel Group Coordinator is responsible for supporting the sales and events team by coordinating and managing group bookings from initial inquiry through execution. This role ensures a seamless experience for group clients by handling communication logistics room blocks and event details while ma...

- Manage day-to-day office operations and ensure a smooth working environment. - Coordinate office setup supplies vendors and service providers.- Act as the first point of contact for visitors and external stakeholders.- Coordinate meetings calendars and travel arrangements when required.- Maintain...

DescriptionTGP International WE CREATE DESIGN AND BUILD AWARD WINNING WORLD-CLASS F&B AND RETAIL BRANDS FOR OUR CLIENTS AND PARTNERSTGPInternational are a hospitality consultancy based in London and Dubai. We team up with passionate brands clients and entrepreneurs to make their long-term vision a r...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

We are seeking a professional and customer-focused Front Office Supervisor to join our team in Novotel Cairo El Borg Hotel Cairo Egypt. As the Front Office Supervisor you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of service in our hotels...

We are seeking a Front Office Agent - Female to join our team at Novotel Cairo El Borg Hotel. The ideal candidate will be the face of our hotel providing exceptional customer service and ensuring a smooth guest experience from check-in to check-out.Welcome and greet guests in a friendly and professi...

Responsibilities and description of tasks:Accomplishes the summary of the Night Auditor report which reflects the daily room revenue and other changes & credits.Coordinates with Night Auditor in preparing the daily preliminary report which reflects the overall revenue of the hotel.Verifies all charg...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk  adding memor...