وظائف في المكتب الأمامي في شرم الشيخ

Carry out the entry and exit procedures for guests and address any problems they may have during their stay.Perform his/her duty according to the practices operational instructions and procedures identified by the Front Office Manager.Carry out the check-in and check-out procedures.Monitor the VIP C...

We are seeking an enthusiastic and detail-oriented GSA-Front Office professional to join our team in Mysuru India. As the first point of contact for our guests you will be instrumental in creating memorable experiences from arrival through departure. Your role is pivotal in setting the tone for each...

**Housekeeping Coordinator Responsibilities:**Manage and secure all keys documents and records within the Housekeeping OfficeSort daily activity reports and maintain accurate housekeeping filesGenerate and submit room discrepancy reports from the Opera system to Accounts and Front OfficeHandle all L...

We are seeking a professional and friendly Receptionist to join our team in Sharm El Sheikh Egypt. As the first point of contact for our guests and visitors you will create a welcoming environment and ensure smooth operations. Greet guests handle check-in/out procedures and manage communications eff...

Checks cleanliness of lobby and public areas lights and as well as front office staff in proper and orderly appearance and behaviour. Greet the VIP guests of the hotel. As directed by the Front office Manager Performs special services for VIP Guests.Checks on registration cards of arriving guests an...

* Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.*Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.* Handle guest complaints and find...

Ensure and provide flawless upscale professional and high-class guest service experiencesAnalyse guest feedback and provide strategic direction to continuously improve the overall ratingCreate a communication bridge between guests and operational departments.Shed light for all operational department...

Accor is looking for a passionate and experienced revenue manager ready to take their career to the next level: drive revenue growth across a portfolio of our iconic hotels and brands optimize revenue strategies and performance across multiple properties build best practices and work with sector-lea...

Assist in overseeing daily guest relations operationsSupervise guide and mentor guest relations staff including front desk concierge and service teamsHandle guest inquiries complaints and special requests professionally and promptlyProvide personalized service to VIP and international guests includi...

Makes pre-arrival mid stay and post-stay calls to guests to ensure needs are met.Compiles and distributes list of anticipated services and amenities to relevant departments.Contacts appropriate individual or department (e.g. Bell person Front Desk Housekeeping Engineering and Security) as necessary...

Deliver excellent customer service and maintain a high standard of customer management all the time.Fulfill all reasonable requests from guests to ensure their comfort satisfaction and safety.Ensure that our hotels are operated safely at all times.Undertake overnight responsibility for reception che...

We are seeking an experienced and dynamic Front Office Manager to join our luxury resort in the beautiful coastal city of Sharm El Sheikh Egypt. As the Front Office Manager you will lead and inspire a large team while ensuring exceptional guest experiences that align with our high-end brand standard...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

Reserves various requests which come through different mediums.Organizes reservation records either by date of arrival or alphabetically.Prepares both confirmation and cancellation letters regarding reservations.Has prior knowledge about hotels trains airlines etc.Tracks room facilities.Rates hotels...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Key ResponsibilitiesOverall Hotel OperationsLead and oversee daily operations across all hotel departments to ensure efficiency consistency and service excellence.Ensure alignment of all operational activities with brand standards values and guest experience expectations.Act as the primary operation...

Lead and oversee all Rooms Division operations including Front Office Guest Experience Housekeeping Reservations and related departments.Ensure seamless guest arrival stay and departure experiences while maintaining the highest levels of service excellence.Drive guest satisfaction scores and proacti...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

2. DUTIES AND RESPONSIBILITIES.2.1 Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.2.2 Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly....