وظائف في المكتب الأمامي لخدمة العملاء في شرم الشيخ

**Housekeeping Coordinator Responsibilities:**Manage and secure all keys documents and records within the Housekeeping OfficeSort daily activity reports and maintain accurate housekeeping filesGenerate and submit room discrepancy reports from the Opera system to Accounts and Front OfficeHandle all L...

We are seeking a professional and friendly Receptionist to join our team in Sharm El Sheikh Egypt. As the first point of contact for our guests and visitors you will create a welcoming environment and ensure smooth operations. Greet guests handle check-in/out procedures and manage communications eff...

Ensure and provide flawless upscale professional and high-class guest service experiencesAnalyse guest feedback and provide strategic direction to continuously improve the overall ratingCreate a communication bridge between guests and operational departments.Shed light for all operational department...

Accor is looking for a passionate and experienced revenue manager ready to take their career to the next level: drive revenue growth across a portfolio of our iconic hotels and brands optimize revenue strategies and performance across multiple properties build best practices and work with sector-lea...

Assist in overseeing daily guest relations operationsSupervise guide and mentor guest relations staff including front desk concierge and service teamsHandle guest inquiries complaints and special requests professionally and promptlyProvide personalized service to VIP and international guests includi...

 Makes pre-arrival mid stay and post-stay calls to guests to ensure needs are met.Compiles and distributes list of anticipated services and amenities to relevant departments.Contacts appropriate individual or department (e.g. Bell person Front Desk Housekeeping Engineering and Security) as necessary...

Deliver excellent customer service and maintain a high standard of customer management all the time.Fulfill all reasonable requests from guests to ensure their comfort satisfaction and safety.Ensure that our hotels are operated safely at all times.Undertake overnight responsibility for reception che...

Job Summary:Kavi India is looking for a presentable and well-organized Front Office Admin to manage front desk operations and provide administrative support. The ideal candidate will be the first point of contact for visitors and candidates ensuring a professional and welcoming experience.Key Respon...

We are seeking an experienced and dynamic Front Office Manager to join our luxury resort in the beautiful coastal city of Sharm El Sheikh Egypt. As the Front Office Manager you will lead and inspire a large team while ensuring exceptional guest experiences that align with our high-end brand standard...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Develops high quality of positive relationships with all guests peers team members business partners and potential clients.Champion for hotel online and offline reputation.Take ownership of guest voice though TrustYou platform. Reply to guest feedback across all platforms and channels appropriately...

DescriptionPOSITION SUMMARYProcess all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document excepti...

SummaryThe Front Office Manager is a pivotal role within the hotel responsible for ensuring the seamless operation of the front desk and guest services. As a leader in the Front Office Department the Front Office Manager oversees the team fosters exceptional guest experiences and maintains efficient...

We are seeking an enthusiastic and detailoriented Assistant Front Office Manager to join our team in the beautiful coastal city of Sharm ElSheikh Egypt. As a key member of our front office team you will play a crucial role in ensuring exceptional guest experiences and smooth hotel operations.Assist...

SCOPE AND OBJECTIVESThe Director of Rooms (DOR) assists Hotel Manager in the management of the Rooms Division Team including Front Office Housekeeping Laundry and Guest Relations teams. The DOR is required to demonstrate humility in leadership of the team be technically sound on Front Office softwa...

KEY ROLES & RESPONSIBILITIES Oversee all aspects of Guest Relations to maximise guest satisfaction ensuring personal recognition and prompt cordial attention from arrival through departureManage VIP services including personal greetings special recognition and tailored amenities for members and repe...

We are looking for a Reservations Manager who will be responsible for the following:Direct guide and train the Reservations team members on their core duties.Achieving Reservation KPI for ALL membership enrollment.Coach motivate or discipline ambassador when necessary to achieve a successful and pos...

SummaryReporting to the Director of Operations the role holder will contribute to the performance of their area by assisting in directing ensuring the hotel meets its financial and guest satisfaction objectives.ResponsibilitiesCoordinates and ensures all guest arrivals and departures to achieve a re...