وظائف في المكتب الأمامي لخدمة العملاء في شرم الشيخ

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a...

Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.Ensure that all food and beverage outlets have been balanced and zeroed out.Ensure that all...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs determine appropriate room type and verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Ac...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

 Manage the Night Team to deliver high-performance standards ensuring compliance with Hampton by Hilton brand standards and objectivesOversee guest satisfaction handle complaints and implement measures to meet quality targetsConduct staff training including induction health and safety security and b...

Checks cleanliness of lobby and public areas lights and as well as front office staff in proper and orderly appearance and behaviour. Greet the VIP guests of the hotel. As directed by the Front office Manager Performs special services for VIP Guests.Checks on registration cards of arriving guests an...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

Carry out the entry and exit procedures for guests and address any problems they may have during their stay.Perform his/her duty according to the practices operational instructions and procedures identified by the Front Office Manager.Carry out the check-in and check-out procedures.Monitor the VIP C...

We are seeking a professional and friendly Receptionist to join our team in Sharm El Sheikh Egypt. As the first point of contact for our guests and visitors you will create a welcoming environment and ensure smooth operations. Greet guests handle check-in/out procedures and manage communications eff...

Ensure and provide flawless upscale professional and high-class guest service experiencesAnalyse guest feedback and provide strategic direction to continuously improve the overall ratingCreate a communication bridge between guests and operational departments.Shed light for all operational department...

Accor is looking for a passionate and experienced revenue manager ready to take their career to the next level: drive revenue growth across a portfolio of our iconic hotels and brands optimize revenue strategies and performance across multiple properties build best practices and work with sector-lea...

Assist in overseeing daily guest relations operationsSupervise guide and mentor guest relations staff including front desk concierge and service teamsHandle guest inquiries complaints and special requests professionally and promptlyProvide personalized service to VIP and international guests includi...

 Makes pre-arrival mid stay and post-stay calls to guests to ensure needs are met.Compiles and distributes list of anticipated services and amenities to relevant departments.Contacts appropriate individual or department (e.g. Bell person Front Desk Housekeeping Engineering and Security) as necessary...

We are seeking an experienced and dynamic Front Office Manager to join our luxury resort in the beautiful coastal city of Sharm El Sheikh Egypt. As the Front Office Manager you will lead and inspire a large team while ensuring exceptional guest experiences that align with our high-end brand standard...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

2. DUTIES AND RESPONSIBILITIES.2.1 Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.2.2 Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly....

DescriptionPOSITION SUMMARYCalculate figures for food inventories orders and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Deliver Turkish language lessons tailored to hospitality roles (front office housekeeping F&B guest relations etc..Develop and adapt training materials including handouts presentations and roleplaying scenarios.Focus on conversational Turkish hospitality vocabulary and customer service expressions.C...