وظائف مركز اتصال رعاية العملاء في مصر

الهدف من الوظيفة:مراقبة وتقييم جودة المكالمات والخدمات المقدمة من وكلاء مركز الاتصال لضمان الالتزام بالمعايير والسياسات وتحقيق أعلى مستويات رضا العملاء، مع تقديم توصيات لتحسين الأداء.المهام والمسؤوليات الرئيسية:مراقبة وتقييم المكالمات:الاستماع لمكالمات الوكلاء (مباشرة أو مسجلة) وتقييمها وفق معايير ا...

الهدف من الوظيفة:إدارة وتطوير عمليات مركز الاتصال في مجال تحصيل الديون لضمان تحقيق أهداف التحصيل بكفاءة عالية، وتحقيق أعلى مستويات رضا العملاء، مع الالتزام بالقوانين والسياسات المعمول بها.المهام والمسؤوليات الرئيسية:الإدارة التشغيلية:الإشراف الكامل على عمليات الاتصال (الصادرة والواردة) الخاصة بالتحص...

We are hiring on behalf of Konecta one of our trusted partner companies.This is an exciting opportunity to join a global leader and build your career with a chance for promotions and growth. After 3 to 6 months of proven performance you may qualify to work from home.About the Role:You will provide c...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismOracleManagement LevelSenior ManagerJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These...

We are seeking a skilled Oracle FIN Functional Consultant to support O2C & P2P activities as part of ERP operation team in Oracle EBS environment. The ideal candidate will possess medium expertise in Oracle FIN modules with experience managing end-to-end life cycle implementations and functional tes...

DescriptionWe are seeking an experienced Oracle Fusion Techno-Functional Consultant with expertise in Oracle Time and Labor (OTL). The ideal candidate will be responsible for the design implementation configuration and support of OTL functionalities within the Oracle HCM Cloud suite. This role requi...

Join us and celebrate the beauty of human experience. Create for happier healthier lives with love for nature. Together with kindness humility and a spirit of adventure we deliver food innovations craft inspired fragrances and develop beauty and wellbeing solutions. Theres much to learn from our 79...

DescriptionAs a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as tech...

DescriptionAs a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as tech...

DescriptionAs a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as tech...

DescriptionHe should be able to operate independently to provide quality work products to an engagement to perform complex duties and tasks that need independent judgment to implement Oracle products and technology to meet customer needs. He should have experiences and be able to apply Oracle method...

JOB TITLE: Independent Bodies ManagerJOB LOCATION:Cairo EgyptADVERTISEMENTJOB DETAILS:Support and assist the Head of Independent Bodies in the overall discharge his or her dutiesManage and update the disciplinary matters on the CAF CMS portal (suspension letters sending notices of players suspended...

JOB TITLE: Manager African Trade Center Global (Human Resources & Administration) Real Estate & AdministrationJOB LOCATION:Cairo EgyptADVERTISEMENTJOB DETAILS:The Manager African Trade Center Global (Human Resources & Administration) is responsible for leading HR strategy talent acquisition workforc...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

QuickfirmX is hiring Customer Service Agents for Teleperformance (TP) English-speaking accounts in New Cairo. Youll handle inbound customer calls and ensure a smooth high-quality support experience for international clients.Job RoleRespond to customer inquiries by phoneResolve issues related to...

QuickfirmX is hiring French-speaking Customer Service Agents for Teleperformance Egypt based at their New Cairo site. You will handle inbound customer calls and provide professional support in French with occasional use of basic English depending on the account requirements.Job RoleAnswer inbound cu...

QuickfirmX is hiring German-speaking Customer Service Agents for Teleperformance New Cairo. You will handle inbound calls only supporting international customers in a professional and structured environment.Job RoleHandle inbound customer calls in GermanAssist with inquiries related to services...