وظائف Contact Center في International
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Ict Administrator Iii-contact Center Operations (m...
Deutsche Telekom IT Solutions Slovakia
Were team of LAN (Local Area Network) and WLAN (Wireless Local Area Network) experts who provide the best services for our customers. We are currently looking for a new member of our team ICT Administrator III. You will independently check execute solve (where appropriate) and creates tickets (prob...
Junior Full-stack Java Developer – Contact Center ...
Sutherland
We are seeking a motivated Junior Full-Stack Java Developer with a foundational understanding of contact center technologies to join our engineering team. This role involves the development maintenance and Level 3 support of enterprise applications that power our contact center operations across Cis...
Customer Service Representative
Toomey Technologies
Seeking a full-time Customer Service Representative to join our team in Machias Maine. The position is located in a fast-paced incoming contact center that services a branch of the United States Department of Defense (DOD) with their human resource (HR) needs. We are looking for a candidate with off...
Business Analyst Moa Téléphonie Hf
NEXTON
NEXTON recrute un Business Analyst / MOA Téléphonie & Centre de Contact H/F en CDI à Paris !Ton futur environnement de travail : Pour lun de nos clients majeurs dans le secteur des télécoms tu rejoins le programme stratégique de transformation de la relation client. Ton rôle consistera à cadrer pilo...
Sr. Developer
Endava
Gather analyze and document business requirements for Outbound and Inbound Calls.Design configure develop and maintain Amazon Connect contact center solutions.Configure customize and support Amazon Connect contact flows including inbound flows outbound flows customer queue flows transfer flows callb...
Contact Center Representative Remote
University of Washington
Job DescriptionThe UW Medicine Contact Center has an outstanding opportunity for a Patient Access Representative (Contact Center Representative 1 (CCR1))WORK SCHEDULEFull TimeRemoteContact Center hours of operation are 6:45 AM to 7:15 PM Monday through Friday 7:45 AM 4:45 PM Saturdays and closed Su...
Contact Center Service Manager
HP
Contact Center Service ManagerDescription -Job Summary This role is responsible for independently implementing complex end-user or enterprise infrastructure applications or services and analyzing business requirements to configure third-party software and implement infrastructure solutions. The role...
Lead Contact Center Data Architect
Kentro
OverviewThank you for considering IT Concepts dba Kentro where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers missions fostering professional growth and making a positive impact on our communities....
311 Contact Center-quality Analyst (trainer)
City of Somerville
Statement of DutiesThe 311 Contact Center Quality Coordinator/Analyst is responsible for ensuring the Citys customer service professionals have the knowledge skills and abilities required to effectively serve the Somerville community. The employee must be able to identify diagnose and resolve variou...
Senior Contact Center Agent, Consumer Assistance N...
Freddie Mac
At Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.Position O...
Cs Workforce Specialist Iii
Chewy
Job Description:Our Opportunity:As a CS Workforce Specialist III you will be responsible for analyzing and coordinating operational performance and progression metrics in the call centers by applying workforce management systems and standardized protocols to ensure each component combines seamlessly...
Genesys Architect Developer
eBay
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enth...
Technical Project Manager (tpm)
Kentro
OverviewThank you for considering IT Concepts dba Kentro where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers missions fostering professional growth and making a positive impact on our communities....
Product Head Cloud Solutions
Tata Teleservices
DescriptionBroad Role DescriptionTata Tele Business Services (TTBS) part of the Tata Group is a leading provider of connectivity cloud and digital solutions for enterprises and SMEs in India. It offers a comprehensive portfolio across connectivity cloud communications cybersecurity collaboration and...
Senior Workforce Management (wfm) Subject Matter E...
Kentro
OverviewThank you for considering IT Concepts dba Kentro where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers missions fostering professional growth and making a positive impact on our communities....
Sql Developer
Kentro
OverviewThank you for considering IT Concepts dba Kentro where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers missions fostering professional growth and making a positive impact on our communities....
Director Of Client Strategy
Revenue Enterprises
Job descriptionAbout the CompanyRevenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity passion and respect. Holding these values are the foundati...
Csr Ii Phones (18.50hr + 1pay For Performance, Hyb...
All
JOB TITLE: Customer Service Representative II Phones ($18.50/hr $1/pay for performance hybrid remote)DEPARTMENT: Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt OUR GUIDING PRINCIPLES: Make every interaction CountAct with Respect and IntegrityDemonstrate Passion for Continuous Impr...
Applied Ai Engineer
Zoom
Applied AI EngineerWhat you can expectDeploy production AI agents for strategic customers during the sales cycle taking Zoom Virtual Agent from proof-of-concept to live trusted daily use within 90 days. Partner across Sales Product and Engineering to prove technical value working hands-on with voic...
Software Engineering Manager
PNC Bank
Position OverviewAt PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected va...