Black Birch Technology Group
We are seeking a Service Desk QA Analyst who will be responsible for evaluating ticket quality ensuring SLA compliance identifying service improvement opportunities and enhancing the overall user experience. This role will also lead the creation and delivery of Service Desk training p
We are seeking a Service Desk QA Analyst who will be responsible for evaluating ticket quality ensuring SLA compliance identifying service improvement opportunities and enhancing the overall user experience. This role will also lead the creation and delivery of Service Desk training p
Black Birch Technology Group
We are seeking a highly organized and customer focused Service Desk Coordinator to support the daily operations of the IT Service Desk. This role is responsible for coordinating ticket flow monitoring service levels supporting technician scheduling communicating with users and ensurin
We are seeking a highly organized and customer focused Service Desk Coordinator to support the daily operations of the IT Service Desk. This role is responsible for coordinating ticket flow monitoring service levels supporting technician scheduling communicating with users and ensurin
Black Birch Technology Group
English required (native or bilingual)The Level 2 Technical Service Desk Technician solves advanced technical problems that are escalated from Level 1 support.This role is not only about answering tickets. You are expected to use free time to improve systems fix root causes create doc
English required (native or bilingual)The Level 2 Technical Service Desk Technician solves advanced technical problems that are escalated from Level 1 support.This role is not only about answering tickets. You are expected to use free time to improve systems fix root causes create doc
Black Birch Technology Group
IT FUNDAMENTAL KNOWLEDGE IS A MUST- ON SITE POSITION CORAL MALL SDE- C1 ENGLISH LEVEL REQUIEREDWe are seeking a proactive and customer-focused IT MSP Client Support Assistant to support daily operations client communication executive coordination and technical service delivery within
IT FUNDAMENTAL KNOWLEDGE IS A MUST- ON SITE POSITION CORAL MALL SDE- C1 ENGLISH LEVEL REQUIEREDWe are seeking a proactive and customer-focused IT MSP Client Support Assistant to support daily operations client communication executive coordination and technical service delivery within
Black Birch Technology Group
English required (native or bilingual)The Level 2 Technical Service Desk Technician solves advanced technical problems that are escalated from Level 1 support.This role is not only about answering tickets. You are expected to use free time to improve systems fix root causes create doc
English required (native or bilingual)The Level 2 Technical Service Desk Technician solves advanced technical problems that are escalated from Level 1 support.This role is not only about answering tickets. You are expected to use free time to improve systems fix root causes create doc
Black Birch Technology Group
ON SITE - CORAL MALL SDE- IT EXPERIENCE IS A MUST We are seeking a highly organized and proactive IT Administrative Support Associate to provide direct administrative and operational support to the Chief Information Security Officer (CISO). This role will support cybersecurity operati
ON SITE - CORAL MALL SDE- IT EXPERIENCE IS A MUST We are seeking a highly organized and proactive IT Administrative Support Associate to provide direct administrative and operational support to the Chief Information Security Officer (CISO). This role will support cybersecurity operati
Black Birch Technology Group
Black Birch Technology Group is seeking a highly skilled and hands-on AI Automation Engineer (Senior) to design build and deploy production grade automation solutions for both internal operations and client environments.This is an engineering focused role for someone who enjoys solvin
Black Birch Technology Group is seeking a highly skilled and hands-on AI Automation Engineer (Senior) to design build and deploy production grade automation solutions for both internal operations and client environments.This is an engineering focused role for someone who enjoys solvin
Black Birch Technology Group
We are seeking a skilled and proactive Microsoft 365 Administrator to manage support and optimize our Microsoft 365 environment. This role is responsible for user and license administration Exchange Online management Teams governance SharePoint and OneDrive administration identity and
We are seeking a skilled and proactive Microsoft 365 Administrator to manage support and optimize our Microsoft 365 environment. This role is responsible for user and license administration Exchange Online management Teams governance SharePoint and OneDrive administration identity and
Black Birch Technology Group
THIS IS FOR AN OVERNIGHT SHIFT. 2 POSITIONS AVAILABLE. ENGLISH C1 IS A MUST. English required (native or bilingual) Were looking for an entry level IT Support Technician with excellent English communication whos ready to start or grow their career in IT. Youll provide first level tech
THIS IS FOR AN OVERNIGHT SHIFT. 2 POSITIONS AVAILABLE. ENGLISH C1 IS A MUST. English required (native or bilingual) Were looking for an entry level IT Support Technician with excellent English communication whos ready to start or grow their career in IT. Youll provide first level tech
Black Birch Technology Group
High English level is requiredWe are looking for a top-tier Junior Virtual Assistant to join our team as the first point of contact for a US-based recognized law firm.On-site position Santo Domingo Este Coral Mall.This role is ideal for professionals who thrive in fast-paced environm
High English level is requiredWe are looking for a top-tier Junior Virtual Assistant to join our team as the first point of contact for a US-based recognized law firm.On-site position Santo Domingo Este Coral Mall.This role is ideal for professionals who thrive in fast-paced environm
Black Birch Technology Group
English required (native or bilingual) Were looking for an entry level IT Support Technician with excellent English communication whos ready to start or grow their career in IT. Youll provide first level technical support and work closely with international teams in a fast paced tech
English required (native or bilingual) Were looking for an entry level IT Support Technician with excellent English communication whos ready to start or grow their career in IT. Youll provide first level technical support and work closely with international teams in a fast paced tech
Black Birch Technology Group
On Site Position- SDE Santo Domingo Este The IT Client Success Manager MSP is a strategic client facing role responsible for managing relationships with existing clients and ensuring long term satisfaction retention and service alignment.This role acts as a bridge between clients and
On Site Position- SDE Santo Domingo Este The IT Client Success Manager MSP is a strategic client facing role responsible for managing relationships with existing clients and ensuring long term satisfaction retention and service alignment.This role acts as a bridge between clients and
Black Birch Technology Group
C1-ENGLISH REQUIERED Senior-level VMware engineer responsible for supporting optimizing and maintaining virtualized infrastructure across multiple managed service provider (MSP) client environments. This role acts as a Tier 3 escalation point and is focused on platform stability avai
C1-ENGLISH REQUIERED Senior-level VMware engineer responsible for supporting optimizing and maintaining virtualized infrastructure across multiple managed service provider (MSP) client environments. This role acts as a Tier 3 escalation point and is focused on platform stability avai
Black Birch Technology Group
Were looking for a proactive and enthusiastic Sales Associate to join our remote sales team. Your main mission is to develop leads research potential clients and identify new business opportunities within the IT services Support Desk and outsourcing consulting industry.Youll be the fi
Were looking for a proactive and enthusiastic Sales Associate to join our remote sales team. Your main mission is to develop leads research potential clients and identify new business opportunities within the IT services Support Desk and outsourcing consulting industry.Youll be the fi
Black Birch Technology Group
Were looking for a Level 2 System and Service Desk Technician to support maintain and improve our core IT infrastructure. This role serves as an escalation point for complex technical issues and plays a key role in ensuring system reliability performance and security.Youll work closel
Were looking for a Level 2 System and Service Desk Technician to support maintain and improve our core IT infrastructure. This role serves as an escalation point for complex technical issues and plays a key role in ensuring system reliability performance and security.Youll work closel