Service Standards Jobs in Hanoi

1. Job SummaryThe After-Sales & Warranty Manager is responsible for managing and optimizing all after-sales and warranty operations ensuring customer satisfaction and product reliability. This role leads the service team to provide high-quality support handle claims efficiently and enhance brand rep...

As Beverage Manager you will be the driving force behind one of Fairmont Hanois most refined and experiential venueswhere world-class cocktails premium spirits and personalized service come together. You will lead all aspects of the bars operation from team development and service standards to bever...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of di...

Job DescriptionABOUT VINUNIVERSITYVinUniversity is the first private not-for-profit Vietnamese university established based on international standards. The university integrates the models of excellent international universities with the unique cultural and economic characteristics of Vietnam to mak...

Proven experience in a senior operations management role within a hotel or hospitality environment.Strong leadership and team management skills with the ability to drive performance and inspire high levels of team member engagement.Excellent communication and interpersonal skills with the ability to...

Proven experience in a senior operations management role within a hotel or hospitality environment.Strong leadership and team management skills with the ability to drive performance and inspire high levels of team member engagement.Excellent communication and interpersonal skills with the ability to...

SummaryJob Family Group Description - Sales / Omni-Channel:Combines all positions within the different sales channels: retail wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Retail Selling:Represents the brand to clients. Guides them at ever...

As Bar Manager you will be the driving force behind one of Fairmont Hanois most refined and experiential venueswhere world-class cocktails premium spirits and personalized service come together. You will lead all aspects of the bars operation from team development and service standards to beverage i...

ACG2696JOBOur client is a leading bank who is looking for a qualified candidate to join their firm.Planning and OperationsDevelop and implement action plans for daily operations product development and sales enablement.Manage budgets propose resource allocation and define execution strategies for ea...

ACG2695JOBOur client a fast-growing firm specialized in the hospitality industry is looking for a qualified candidate to join their firm. Operations & Guest ServicesSupervise the day-to-day operations of all F&B outlets ensuring smooth service and timely resolution of any operational discrepancies.F...

Exceptional Hospitality Starts With YouAs the Director of Operations you will oversee all operational departments ensuring the hotel operates efficiently while maintaining the highest guest service standards. You will manage day-to-day operations including front office housekeeping food and beverage...

Exceptional Hospitality Starts With YouAs the Director of Operations you will oversee all operational departments ensuring the hotel operates efficiently while maintaining the highest guest service standards. You will manage day-to-day operations including front office housekeeping food and beverage...

EOE/AA/Disabled/Veterans3-5 years of experience in hotel management especially in kitchen F&B and front office operations.Strong leadership skills with the ability to manage and motivate teams.Excellent communication and problem-solving abilities.Knowledge of budgeting cost control and operational e...

3-5 years of experience in hotel management especially in kitchen F&B and front office operations.Strong leadership skills with the ability to manage and motivate teams.Excellent communication and problem-solving abilities.Knowledge of budgeting cost control and operational efficiency.Qualifications...

DescriptionJOB SUMMARYFunctions as the leader of the propertys sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property...

DescriptionJOB SUMMARYThe Manager Digital Consulting MDS Vietnam is directly responsible for the daily management of digital activation efforts for hotels participating in Marriott Digital Services (MDS) programs within the Asia Pacific Excluding China (APEC) region. These programs focus on providin...

DescriptionJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...

Job Summary The Sales Manager will oversee the sales of professional haircare products including shampoos conditioners hair treatments hair coloring products and styling solutions. This role is responsible for developing and executing sales strategies managing and motivating the sales team expanding...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...