Service Standards Jobs in Hanoi

Job OverviewVinFast is seeking a Aftersales Training Manager to lead the strategy planning and execution of aftersales training programs for international markets. This role is responsible for building a structured training framework that ensures service quality technical capability and brand consis...

Job SummaryVinFast is seeking a Head of After-Sales Service Quality Control to lead and continuously improve the quality of after-sales services across our nationwide and global service network. This role is responsible for establishing quality standards monitoring service performance driving correc...

EOE/AA/Disabled/VeteransWhat are we looking forA Front Office Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviour skills and values that follow: Good communication organi...

EOE/AA/Disabled/VeteransWhat are we looking forA Front Office Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviour skills and values that follow: Good communication organi...

Major Duties and ResponsibilitiesEnsure the proper and timely movement of freight and information while providing an exceptional customer service within the Transcon Department.Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operating system.Track and trac...

Scope of PositionEnsure timely and accurate movement of freight and information while providing exceptional customer service within the Air Import Department. Major Duties and ResponsibilitiesEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operating system...

The Assistant Director of Food & Beverage (Asst. DoFB) supports the Director of Food & Beverage in leading the division to achieve operational excellence guest satisfaction and commercial success. This role assists in driving strategic initiatives enhancing service quality developing talent and ensu...

ACG3251JOBOur client is a technology corporation in Vietnam seeking experienced professionals to join their firm.Job Description1. Service Operations Policy DevelopmentGather operational insights and customer input to build effective service operation policies.Establish and implement policies that s...

DescriptionJOB SUMMARYFunctions as the leader of the propertys sales department for properties with bookings over 500 rooms (including hotel & residential rooms) and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sale...

1. Job SummaryThe After-Sales & Warranty Manager is responsible for managing and optimizing all after-sales and warranty operations ensuring customer satisfaction and product reliability. This role leads the service team to provide high-quality support handle claims efficiently and enhance brand rep...

As Beverage Manager you will be the driving force behind one of Fairmont Hanois most refined and experiential venueswhere world-class cocktails premium spirits and personalized service come together. You will lead all aspects of the bars operation from team development and service standards to bever...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of di...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of di...

Job DescriptionABOUT VINUNIVERSITYVinUniversity is the first private not-for-profit Vietnamese university established based on international standards. The university integrates the models of excellent international universities with the unique cultural and economic characteristics of Vietnam to mak...

Proven experience in a senior operations management role within a hotel or hospitality environment.Strong leadership and team management skills with the ability to drive performance and inspire high levels of team member engagement.Excellent communication and interpersonal skills with the ability to...

Proven experience in a senior operations management role within a hotel or hospitality environment.Strong leadership and team management skills with the ability to drive performance and inspire high levels of team member engagement.Excellent communication and interpersonal skills with the ability to...

EOE/AA/Disabled/VeteransPosition PurposeAs the Cluster Director of Guest Operations you will oversee all operational departments ensuring the hotel operates efficiently while maintaining the highest guest service standards. You will manage day-to-day operations including front office housekeeping fo...

SummaryJob Family Group Description - Sales / Omni-Channel:Combines all positions within the different sales channels: retail wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Retail Selling:Represents the brand to clients. Guides them at ever...

As Bar Manager you will be the driving force behind one of Fairmont Hanois most refined and experiential venueswhere world-class cocktails premium spirits and personalized service come together. You will lead all aspects of the bars operation from team development and service standards to beverage i...