Principal Customer Success Manager Jobs in USA

Work Flexibility: RemoteThe Regional Manager Customer Success leads a geographically distributed team of Customer Success professionals supporting Smart Cares largest and most strategic customers. This role owns customer outcomes across a defined region including adoption retention expansion and ove...

WHO WE AREZeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is t...

The opportunityAdobe is seeking a dynamic Director of Customer Success to lead the Americas Enterprise Customer Success & Strategy Org covering the Business Professionals segments. The Director will provide vision and leadership for a team of Managers and ICs delivering customer success initiatives...

The opportunityAdobe is seeking a dynamic Director of Customer Success to lead the Americas Enterprise Customer Success & Strategy Org covering the Creative Professionals segments. The Director will provide vision and leadership for a team of Managers and ICs delivering customer success initiatives...

Why HarveyAt Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.This is a rare chance...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.SR. AUTOMATION ENGINEE...

About usAt GotPhoto we are freeing photographers to be more successful.Through our platforms and we help professional photographers simplify and transform the way they work from photo management and client communication to ordering and payment processing. Our end-to-end workflow and e-commerce so...

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.SR. TECHNICAL OPERATIO...

The RoleThis is not a traditional customer success role. Were looking for a Forward Deployed Engineer (FDE) someone who sits at the intersection of technical implementation and client partnership. Youll spend roughly half your time building and refining AI risk assessment modules and the other half...

Semrush is a brand visibility platform empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility so brands are found cited and chosen everywhere search happens. Thats how Semrush gained the trust of over 28 million usersfrom scaling...

SummaryYelp empowers millions of small and local businesses to manage their online presence and connect with customers. Businesses choose Yelp because we offer unique tools and insights designed specifically to help them grow. Our Product and Engineering teams work closely with local businesses to u...

OverviewWere seeking a Director of Scaled Customer Success to transform how we support customers through digital AIdriven engagement. This role will own strategic initiatives and serve as the architect of an AIfirst engagement engine designed to drive retention and product adoption at scale.We need...

SummaryYelp empowers millions of small and local businesses to manage their online presence and connect with customers. Businesses choose Yelp because we offer unique tools and insights designed specifically to help them grow. Our Product and Engineering teams work closely with local businesses to u...

PagerDuty (NYSE:PD) is a leader in Digital Operations an always-on world organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right peo...

We are looking for a Customer Success Manager to join the Spiideo team!Spiideo is a global leader in automated cloud-based solutions for sports video analysis and streaming. Trusted by thousands of organizations worldwide Spiideo serves some of the most renowned professional and collegiate teams med...

Full-timeDescriptionThe Customer Success Associate (CSA) will advocate for positive client experiences and will work effectively with cross departmental teams to process and manage orders guaranteeing customer satisfaction in the delivery of products and services. The CSA will also support our Safet...

The OpportunityThe Senior Manager Customer Success is a key leadership position responsible for developing and executing strategies to ensure customer satisfaction retention and growth. This role leads a team of Customer Success Managers and works cross-functionally with Sales Product and Support to...

Kensho is S&P Globals hub for AI innovation and transformation. With expertise in machine learning natural language processing and data discovery we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kenshos solutions and research focus on bu...

About the Role:Grade Level (for internal use):05The Team: The Polk Automotive Solutions Customer Success Team is a dynamic solutions-oriented team of account management and product delivery professionals. Through industry insights and product consulting we bring strategic ideas to our internal and e...

About the Role:Grade Level (for internal use):05The Team: The Polk Automotive Solutions Customer Success Team is a dynamic solutions-oriented team of account management and product delivery professionals. Through industry insights and product consulting we bring strategic ideas to our internal and e...