Principal Customer Success Manager Jobs in San Francisco, CA

About the Role Join an early-stage AI-powered B2B CRM company in a founding customer success role. You will own key customer relationships after the sale helping customers adopt the platform while building the processes and playbooks that support the function as the company grows. What Youll Do Own...

Job DescriptionThe Head of Customer Success & Support will own customer relationships after the sale across both sides of the marketplace: the organizations operating business communities and the paying vendor partners serving them.Youll personally manage strategic accounts while leading hiring and...

Premier Global Links LLC is recruiting on behalf of a confidential high-growth AI software company serving credit unions community banks and contact centers. Its AI-powered voice chat and employee-assistance solutions help financial institutions automate customer interactions and improve operational...

About the Role Join a fintech software team supporting strategic credit unions and community banks. You will be the primary advisor to senior customer stakeholders helping them adopt AI-enabled products realize value and grow their partnerships. What Youll Do Manage a portfolio of strategic accounts...

As a Senior Product Manager-Technical on the Customer Success (CS) Intelligence team within the AWS Customer Success Center of Excellence you will drive the product lifecycle for products and tooling that help AWS customers realize measurable business value after they deploy. This includes AI-powere...

About MixpanelMixpanel is the leading product intelligence and analytics platform trusted by more than 29000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business Mixpanel helps teams see whats working diagnose whats not...

As a Manager Customer Success you will hire and develop teams coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale providing an opportunity to join a company thats a leader in the space and see your contributions firsthand. At Datadog...

About HealthleapEvery day millions of hospitalized patients who need intervention are missed because clinicians simply cant see everything. HealthLeap is building the AI operating system that helps care teams identify these missed patients enabling them to improve health outcomes and generate millio...

Location: Remote San Francisco Bay Area Resident RequiredAbout us:Hiver is a modern AI-driven customer service platform used by companies across healthcare finance logistics education and technology. We help teams deliver fast human support across email chat phone WhatsApp and more without the compl...

About UsAt Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and...

About AnthropicAnthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together t...

At Braze we have found our people. Were a genuinely approachable exceptionally kind and intensely passionate crew.We seek to ignite that passion by setting high standards championing teamwork and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for...

The Role: As a Senior Customer Success Manager (CSM) at Strategy you will serve as the primary bridge between our enterprise customers and Strategys engineering product and go-to-market teams. You will own the full post sales lifecycle of a customer account portfolio ensuring customers do not simply...

About AnthropicAnthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together t...

At Braze we have found our people. Were a genuinely approachable exceptionally kind and intensely passionate crew.We seek to ignite that passion by setting high standards championing teamwork and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for...

Client Success Manager PharmaLocation: RemoteAbout DoximityDoximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximitys AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300 health systems. Doximitys mission is to help clinicians be more...

About the TeamOpenAIs mission is to ensure the responsible and widespread adoption of artificial support of that mission the Sales team partners closely with customers to deeply understand their businesses and needs helping inform the development of products and solutions that drive meaningful reven...

About UsAt Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and...

About UsAt Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and...

About UsAt Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and...