Training Specialist Sr.

The Not to Exceed Bill Rate 42.39
Actual Job Title: Training Coordinator
Location: 1015 West Devon Ave Itasca IL 60143
This position is NonExempt. Hours over 40 will be paid at Time and a Half. 1. Assignment Overview
Assignment length: 1-year contract with potential yearly extensions.
Conversion to full-time: Possible in future years; not expected in the current calendar year pending business and financial review.
2. Work Location & Schedule
Work location: Fully onsite.
Assignment location: Itasca Illinois (approx. 15 minutes from Des Plaines HQ).
Schedule: 5 days/week 40 hours; typical start time 7:00 7:30 AM with flexibility based on candidate needs.
Travel: Not required; potential optional travel to Des Plaines 1x/year for in-person meetings or town halls.
3. Role Context
Reason role is open: Need additional support to process daily training transactions while full-time staff support an LMS system upgrade.
Primary focus: Day-to-day LMS transactions and training requests.
Projects supported: Minimal project work; possible involvement with LMS system upgrade.
Typical day: Monitor help desk inbox respond to questions process LMS transactions (training assignments rosters certifications external training training plan changes) attend daily team touchpoint.
Work breakdown after training: 75 80% transaction processing 15 20% meetings 5% project work.
Regular interactions: Hiring manager full-time training coordinator (Josie) document control team training team internal Abbott molecular division stakeholders.
First 90 days success: Intensive training hands-on learning understanding LMS processes and learning business/customer needs.
Previous hiring challenges: Commute to Itasca fully onsite requirement lack of hands-on LMS transaction processing experience.
4. Candidate Profile Skills & Experience
Required skills:
Strong communication and customer service skills (white-glove support for leadership when needed).
Experience processing transactions in an LMS document management or change management system (SmartSolve experience preferred but not required).
Proactive communication and collaboration with team and stakeholders.
Preferred skills:
Experience creating or updating training materials or documents.
Instructional teaching training or team leadership experience.
Microsoft Office proficiency (Excel Word PowerPoint); SharePoint Power BI Power Automate are a plus.
Education: Bachelors degree preferred (science education or equivalent experience).
Industry experience: Medical/pharmaceutical preferred not required.
Systems used daily: SmartSolve LMS Microsoft Teams Outlook Office suite.
Best personality traits: Proactive positive collaborative goal-oriented comfortable asking questions.
5. Interview Process
Interview format: Prefer in-person in Itasca; Teams video acceptable if needed.
Interviews: Typically one interview; potential second with hiring managers manager.
Interviewers: Hiring manager; possibly her manager for final candidates.
Ideal start date: As soon as possible; flexible for notice period.
Upcoming time off affecting interviews: None known.
6. Additional Insights
Urgency: Very high; role needed ASAP due to workload and system upgrade.
Deal-breakers/red flags: Requesting remote work inability/unwillingness to commute to Itasca negative prior Abbott/AbbVie records in Fieldglass.
Team culture: Highly collaborative supportive daily touchpoints shared knowledge recognition-driven proactive planning for workload surges.
Processes transactions in the Learning Management System per company training programs. Project implementation experience may be required for initial plan design and existing plan enhancements; able to execute testing and provide feedback on system changes. Relies on extensive experience and judgment to plan and accomplish goals. Delivers training at a level which requires facilitation of group process in diverse settings; design learning interventions to meet defined needs; works with management to define organizational objectives and assist in the designing of courses to meet those business needs. BS (5 years) in a learning technical or closely related discipline or sufficient practical and transferable experience to demonstrate practical equivalence; understands human learning concepts and has experience designing learning interventions to meet specific business needs.