Technical Service Representative
Job Location:
Monthly Salary:
Posted on:
2 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Technical Service Representative
Location: This position will be remote with 75% travel and candidates can reside in any of the listed locations (Iowa Kansas Missouri Nebraska)
Note: There are no exact locations as the selected candidate will be working from and traveling to different sites through the region
Job Type: Full-Time
Job Description:
- Manage and lead technical support for wide web flexo and gravure customers ensuring optimal use of Flint Groups water and solvent based product lines.
- Oversee on site troubleshooting ink optimization and product performance evaluations.
- Coordinate and lead press trials product introductions and technical audits at customer facilities.
- Collaborate with R&D sales manufacturing and regulatory teams to deliver tailored technical solutions that meet customer needs.
- Develop and implement technical service strategies that support customer retention growth and innovation.
- Build strong relationships with key customer stakeholders acting as the primary technical point of contact.
- Provide guidance and mentorship to technical representatives or field service personnel where applicable.
- Maintain detailed technical documentation service reports and communication logs to support proactive issue resolution and continuous improvement.
- Ensure compliance with safety environmental and regulatory standards particularly regarding solvent handling emissions and product stewardship.
