Student Success & Academic Programs Manager

Job Description

The Student Success & Academic Programs Manager serves as a central resource for undergraduate students in the Department of Mining and Minerals Engineering (MME) guiding them through their academic journey from initial enrollment through graduation. Working in close partnership with faculty and departmental leadership this position promotes student persistence academic achievement and on-time degree completion while fostering a supportive and inclusive student experience.

Beyond direct student advising the Manager oversees several departmental functions that shape the undergraduate experience and the departments outward-facing presence. This includes but is not limited to prospective student outreach scholarship administration course scheduling support curriculum updates employer relations and the annual MME career fair. The position also offers periodic support to graduate students and works across the department college and university to advance student success initiatives.

The MME department is one of the largest mining engineering programs in North America and enjoys a strong international reputation for its academic research and outreach programs. At Virginia Tech MME is one of the smaller engineering programs and has a strong reputation for its well-connected student faculty staff and alumni community. The department currently enrolls approximately 100 undergraduate students and 30 graduate 2021 the department was recognized as a University Exemplary Department for its commitment to student well-being and success.

Required Qualifications

• Masters degree in educational administration student development or related field from an accredited university or a bachelors degree in education counseling or related field with training and work experience at a level that equates to an advanced degree.
• Experience working in a student-focused collegiate setting (i.e. academic advising classroom instruction counseling etc.)
• Demonstrated experience working with sensitive information and maintain a high level of confidentiality in a professional setting.
• Experience in and/or knowledge pertaining to university operations policies and procedures in areas such as orientation course registration degree and graduation requirements.

Preferred Qualifications

• Working knowledge of NACADA academic advising pillars competencies and standards
• Experience with student information systems such as Banner PeopleSoft Starfish Navigate and degree audit software
• Demonstrated ability to communicate effectively and present information clearly in one-on-one and group settings
• Ability to occasionally work an alternative schedule to facilitate advising and new student programming/events as well as travel for recruiting purposes as needed
• Work history with a strong computer skills in electronic file management word processing database management and spreadsheets
• Excellent communication and presentation skills.

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

$63000 to commensurate with experience

Hours per week

40

Review Date

June 20 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.