Sr. ServiceNow Developer
Job Location:
Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
3 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Title: Sr. ServiceNow Developer
Location: Atlanta GA (Locals needed)
Duration: 12 months
Position type: W2 contract
Location: Atlanta GA (Locals needed)
Duration: 12 months
Position type: W2 contract
Required Skills:
Total 10 years of experience
Deep understanding of ServiceNow Best Practices workflow customization Client Scripts Business Rules UI Policies and integration protocols (3 Years)
Must have direct hands-on experience implementing or being an active part of a core ServiceNow Implementation team. (3 Years)
Strong technical knowledge and implementation experience with ITSM and CSM. (3 Years)
Solid understanding of ITIL frameworks change management and continuous process improvement activities. (3 Years)
Implementation
Experience:
Must have direct hands-on experience implementing or being an active part of a core ServiceNow Implementation team (e.g. Full platform rollouts major module deployment or system migrations)
Minimum of 3-5 years of hands-on experience as a ServiceNow Developer/Administrator
Strong technical knowledge and implementation experience with:
ITSM (Incident problem change knowledge and catalog/request management)
CSM (Customer Service Management)
Secondary Module Exposure: Working knowledge and experience with HRSD (Human resources service delivery) and CMDB
Deep understanding of ServiceNow Best Practices workflow customization Client Scripts Business Rules UI Policies and integration protocols (REST/SOAP)
Process & Change Management: Solid understanding of ITIL frameworks change management and continuous process improvement activities
Soft Skills
Autonomy: Proven ability to work independently manage time effectively and drive assignments/projects through to successful completion
Communication: Excellent written and verbal communication skills with a talent for drafting clear business correspondence and technical documentation
Diplomacy & problem-solving: Exceptional Customer service skills with the ability to respond to automatically to sensitive critical or high-pressure issues
Collaboration: A team-oriented mindset with the ability to maintain a high level of teamwork across various IT and business groups
Adaptability: highly organized flexible and capable of prioritizing tasks in a fast-paced environment
Preferred qualifications (Plus)
Industry Experience: Prior working experience within Higher Education institution/systems of Government entities (Federal state or local) are highly desirable.
ServiceNow-Related Certifications such as Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CISM) in ITSM or CSM
Job Description:
Under broad supervision designs codes tests modifies and debugs computer software. The CLIENT is seeking a highly skilled Senior ServiceNow Developer to assist with development and configuration related tasks in support of our current ServiceNow implementation and provide development guidance/support related to our re-implementation endeavors. This role requires a self-starter who can ramp up immediately to tackle our development backlog enhance self service capabilities and assist with optimizing our ServiceNow platform. The ideal consultant will have a deep technical background in core ServiceNow modules a proven track record of participating in full lifecycle platform implementations and the communication skills necessary to collaborate effectively with both technical teams and business stakeholders.
Key Responsibilities:
Development & Backlog Execution: Rapidly absorb existing requirements to develop configure test and deploy solutions for backlog items. Fully utilize the platforms workflow and Flow Designer capabilities for process automation
Service Portal & Catalog Management: Create and enhance complex Service Catalog items. Update and support the Service Portal/Employee Center to improve user experience and self-service adoption
Knowledge Management: Maintenance of the Knowledge Base (KB) structure ensuring optimal categorization governance and usability
Implementation & Integration: Perform full lifecycle implementation tasks including configuration system integration testing requirements gathering and solution design. Support and design robust integration between ServiceNow and third-party business systems
Reporting & Dashboards: Create configure and maintain service now reports and dashboards to provide actionable insights to key stakeholders
Documentation: Author clear concise technical and processed documentation (processes procedures and day-to-day tasks) utilizing the ServiceNow Knowledge Base module
Total 10 years of experience
Deep understanding of ServiceNow Best Practices workflow customization Client Scripts Business Rules UI Policies and integration protocols (3 Years)
Must have direct hands-on experience implementing or being an active part of a core ServiceNow Implementation team. (3 Years)
Strong technical knowledge and implementation experience with ITSM and CSM. (3 Years)
Solid understanding of ITIL frameworks change management and continuous process improvement activities. (3 Years)
Implementation
Experience:
Must have direct hands-on experience implementing or being an active part of a core ServiceNow Implementation team (e.g. Full platform rollouts major module deployment or system migrations)
Minimum of 3-5 years of hands-on experience as a ServiceNow Developer/Administrator
Strong technical knowledge and implementation experience with:
ITSM (Incident problem change knowledge and catalog/request management)
CSM (Customer Service Management)
Secondary Module Exposure: Working knowledge and experience with HRSD (Human resources service delivery) and CMDB
Deep understanding of ServiceNow Best Practices workflow customization Client Scripts Business Rules UI Policies and integration protocols (REST/SOAP)
Process & Change Management: Solid understanding of ITIL frameworks change management and continuous process improvement activities
Soft Skills
Autonomy: Proven ability to work independently manage time effectively and drive assignments/projects through to successful completion
Communication: Excellent written and verbal communication skills with a talent for drafting clear business correspondence and technical documentation
Diplomacy & problem-solving: Exceptional Customer service skills with the ability to respond to automatically to sensitive critical or high-pressure issues
Collaboration: A team-oriented mindset with the ability to maintain a high level of teamwork across various IT and business groups
Adaptability: highly organized flexible and capable of prioritizing tasks in a fast-paced environment
Preferred qualifications (Plus)
Industry Experience: Prior working experience within Higher Education institution/systems of Government entities (Federal state or local) are highly desirable.
ServiceNow-Related Certifications such as Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CISM) in ITSM or CSM
Job Description:
Under broad supervision designs codes tests modifies and debugs computer software. The CLIENT is seeking a highly skilled Senior ServiceNow Developer to assist with development and configuration related tasks in support of our current ServiceNow implementation and provide development guidance/support related to our re-implementation endeavors. This role requires a self-starter who can ramp up immediately to tackle our development backlog enhance self service capabilities and assist with optimizing our ServiceNow platform. The ideal consultant will have a deep technical background in core ServiceNow modules a proven track record of participating in full lifecycle platform implementations and the communication skills necessary to collaborate effectively with both technical teams and business stakeholders.
Key Responsibilities:
Development & Backlog Execution: Rapidly absorb existing requirements to develop configure test and deploy solutions for backlog items. Fully utilize the platforms workflow and Flow Designer capabilities for process automation
Service Portal & Catalog Management: Create and enhance complex Service Catalog items. Update and support the Service Portal/Employee Center to improve user experience and self-service adoption
Knowledge Management: Maintenance of the Knowledge Base (KB) structure ensuring optimal categorization governance and usability
Implementation & Integration: Perform full lifecycle implementation tasks including configuration system integration testing requirements gathering and solution design. Support and design robust integration between ServiceNow and third-party business systems
Reporting & Dashboards: Create configure and maintain service now reports and dashboards to provide actionable insights to key stakeholders
Documentation: Author clear concise technical and processed documentation (processes procedures and day-to-day tasks) utilizing the ServiceNow Knowledge Base module
