Senior E-Commerce & Digital Marketing Manager (Remote)
St. Louis, MO - USA
Job Summary
Job description
WereTeeTurtle a consumer products company that creates nerdy toys games apparel and accessories. We are passionate about creating products that allow our fans to express themselves and share meaningful experiences. Inclusivity is at the heart of what we dowe strive to create a welcoming space for all fans and team members celebrating diverse perspectives and voices. Were excited to continue expanding our team and fostering a culture where everyone can thrive!
Position Description
The Senior E-Commerce & Digital Marketing Manager is responsible for owning hands-on execution analysis and optimization of e-commerce sales and marketing activities. This role ensures an exceptional customer experience on company websites maintains consistent messaging and branding across email social and on-site platforms and coordinates omni-channel graphic design needs through clear briefs asset review and cross-functional follow-up. Key responsibilities include tracking and analyzing sales and marketing performance translating findings into actionable recommendations supporting decisions related to product mix promotions and marketing efforts and executing work that improves sales and profitability. The role also supports integrated marketing campaigns monitors KPIs conducts market research coordinates required creative assets manages project timelines and partners with internal and external stakeholders to complete e-commerce addition to the accountabilities listed below other duties and projects may be assigned.
Primary Accountabilities
Marketing
Execute integrated marketing campaigns including email marketing paid advertising and social media to drive on-site performance support ROI goals and align with financial targets.
Monitor and track KPIs across marketing channels; analyze campaign performance; prepare actionable insights; recommend data-driven optimizations; and identify new opportunities for testing or improvement.
Stay current on competitor marketing activities and customer sentiment through informal market research activities including newsletter monitoring industry publications online price checking and customer feedback review to inform recommendations for pricing product development and marketing.
Coordinate with the graphic design team to ensure all required assets are finalized meet necessary specifications and are delivered promptly for Amazon e-commerce and wholesale channel requirements.
Review licensed marketing submissions and support the approval process to confirm licensor requirements align with marketing guidelines and to help keep items moving through approval steps for on-time release.
E-Commerce
Own day-to-day e-commerce product management activities; apply current e-commerce best practices; coordinate with external e-commerce vendors; and track vendor follow-through to support successful tech-related projects.
Implement e-commerce plans so product launches marketing promotions and evergreen campaigns meet specifications align with internal best practices and support a cohesive end-to-end user experience.
Monitor and track sales performance to daily sales targets by brand to ensure historical performance is accurately documented
Identify opportunities to improve conversion rates average order value (AOV) and overall customer experience across the e-commerce platform.
Maintain and audit the accuracy and quality of product data descriptions and imagery on the website and external marketplaces partnering with internal teams to resolve gaps.
Propose sales promotion calendar recommendations aligned with established guidelines to support the annual planning process.
Project Management
Manage assigned e-commerce initiatives from planning through launch including new product launches website feature rollouts and seasonal sales campaigns.
Establish clear project scopes develop detailed work breakdown structures and set realistic deadlines using project management methodologies to ensure projects are completed on time and within budget.
Coordinate with internal teams such as Customer Service Graphic Design Product Development Creative and Operations and external partners such as IT Geeks Klaviyo and Shopify to complete project objectives and flag billing hours cost or value concerns for review.
Track project progress against goals manage risks and dependencies and provide regular status reports to stakeholders and senior management.
Support project evaluation by preparing cost-benefit analyses that summarize strategic value financial viability resource needs and alignment with organizational goals.
Estimate potential project returns including revenue gains cost savings and intangible benefits against projected resource expenditure and investment and provide recommendations on prioritization.
Team Management
Provide regular feedback coaching and goal-setting to drive performance and engagement
Communicate business priorities direction and announcements with team to support organizational alignment
Create and maintain reference materials process documentation campaign information and project trackers to ensure information is accurate available and easy to use.
Conduct weekly and monthly team meetings lessons learned meetings and root cause analysis meetings to solve problems and drive continuous improvement
Job requirements
Skills & Competencies
Communication: Communicates information clearly and concisely; listens actively; adapts communication style to audience; presents clearly through spoken word; effectively communicates content through multiple mediums; develops effective communication plans for departmental functions; employs effective strategies to resolve conflict
Problem-Solving: Proactively identifies opportunities for process improvements and recommends/implements actionable solutions; identifies problems effectively; identifies creative solutions that offer long-term resolutions; identifies root causes of problems and looks for corrective solutions
Analytical & Critical Thinking: Recognizes gaps in concepts and processes and actively seeks out information to fill those gaps; looks for efficiencies and workflow optimization across departmental functions; develops plans that derive from multiple sources of information
Priority & Task Management: Develops logical and systemic processes to achieve goals and deliverables; visualizes required steps and identifies potential risks and roadblocks to delivery; tracks progress on tasks and assesses priorities when needed to assess priorities process and sequencing to identify required pivots
Project Management: Conceives designs oversees and manages projects to ensure successful completion that drive departmental strategy; anticipates risks and plans ahead; troubleshoots effectively and makes changes in response to new information or incoming data
Execution: Designs assesses and implements effective plans that ensure successful outcomes across departmental functions; balances time and priorities across departmental functions; supports team to minimize mistakes and delays
Delivering to Stakeholders: Understands stakeholders goals; tailors work to achieve goals and drive results; knows when to ask questions to seek and maintain alignment; identifies appropriate solutions and recommendations and develops creative solutions when obvious ones are not available to achieve stakeholders goals
Leading Teams: Effectively assesses team members strengths and weaknesses to assign and delegate work effectively and find opportunities for coaching and mentorship; supports learning and development to advance individual and team effectiveness
Qualifications
Bachelors degree or equivalent years of experience
Minimum 3-5 years of experience
Required: Google Suite including advanced Google Sheets proficiency; Shopify (or comparable e-commerce platform); Klaviyo or comparable email marketing platforms; Paid digital advertising platforms; social media management tools
Preferred: Tiktok Shop
Commitment to Diversity Equity and Inclusion
Ability to travel (est. 1-2 times per year)
U.S. Residency
Compensation and Benefits
The salary range for this position is $90000 - $110000 up to 15% bonus eligibility.
We also offer
Medical dental and vision coverage through our ICHRA program with monthly company contributions toward coverage
20 days of PTO annually increasing by 1 day for each year of service plus paid holidays
401(k) with a company match
75% employee discount and free shipping on and
Flexible remote-first work environment that supports work-life balance
A creative and fast-paced work environment
A culture of integrity compassion curiosity and calmness
The Hiring Process
We require you to submitthe following to consider your application:
Resume
Answers to all required application questions
Please submit your application promptly as we will close the role and no longer accept applications once we have received a sufficient number of strong candidates.
If selected to move forward after an initial application review candidates can expect the following stages:
Stage 1: Complete a typing assessment and participate in a video screening via Google Meet. Candidates must complete the typing assessment before the screening interview.
Stage 2: Final interview with a panel via Google Meet
Submit your application as soon as possible as the role will close once we receive enough strong candidates. We will reach out to candidates via email please check your email settings to ensure that emails from will not be forwarded to your spam folder.
TeeTurtle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty status as a covered veteran or any other protected status in accordance with applicable federal state and local laws. TeeTurtle complies with applicable state and local laws governing nondiscrimination in employment including hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. If we can offer reasonable accommodations to you in the application or interview processes or if you have feedback on how we could improve the equity or accessibility of our recruitment you are welcome to contact us at with the subject line Accommodation Request - Name of Position. Please note that we cannot respond to general status inquiries or other messages unrelated to accessing our application or interview processes.
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About Company
Shop thousands of funny, artistic, and pop culture t-shirts made by a brilliant team of in-house artists. Plus, check out the original Reversible Plushies, Plushie Tote Bags, and other adorably unique plush toys!