Program Manager
Job Location:
Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
9 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Direct End Client: Texas Health and Human Services Commission (HHSC)
Job Title: Program Manager
Duration: 12months
Duration: 12months
Location: 4601 W. Guadalupe Austin Texas 78751(Onsite)
Hours Per Week: 40
Interview Type: In Person
Ceipal ID: STXPM738SN
Job Code:
Hours Per Week: 40
Interview Type: In Person
Ceipal ID: STXPM738SN
Job Code:
Scope of Project:
The Department of Information Resources (DIR) requires the services of a senior program manager hereafter referred to as Worker who meets the general qualification of Program Manager 3 Emerging Technologies and the specifications outlined in this document for Health and Human Services Commission (HHSC) Information Technology.
HHSC IT is continuing to develop an HHS data integration hub under the Performance Management & Analytics System (PMAS).
This development effort will utilize an agile methodology based upon the approach currently in use at HHSC for the Performance Management & Analytics System (PMAS).
The Worker will serve as a senior program manager and a critical liaison between IT leadership and project sponsors at the Deputy Executive Commissioner (DEC) level managing communications across technical and non-technical staff who are stewarding complex data curations across the Health and Human Services (HHS) departments and agencies. This role empowers HHS staff to effectively develop a data analytics program up to and including the use of AI to synthesize and report accurate data for official agency reporting and strategic decision-making.
Responsibilities:
Strategic Liaison and Translation
o Work with program areas and project sponsor to plan and execute multiple analytics projects asynchronously.
o Lead as technical program manager creating hybrid Agile sprint cycles epics and stories as well as Waterfall project plans and all project artifacts
o Manage the scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe)
o Act as a primary point of contact for program staff with data needs for federal state and internal reporting.
o Explain project findings and data limitations in simple non-technical language to agency leadership and program staff.
AI Prompting and Data Synthesis
o Develop and refine effective AI prompts and query strategies to retrieve and synthesize program strategies for complex data domains.
o Develop a library of standardized prompts and query templates for common reporting needs.
Data Reporting and Visualization
o Ensure project teams properly extract integrate and analyze data from multiple complex internal and external sources to support HHS program needs.
o Collaborate with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting.
o Provide subject matter expertise on validating output from AI particularly with respect to identifying and mitigating hallucinations.
o Ensure all data outputs adhere to agency reporting standards data governance and compliance regulations.
Data Literacy and Training
o Champion data literacy across the organization by planning and staffing AI training teams.
o Promote a data-driven culture by enabling and empowering all staff to effectively utilize data and AI.
Collaboration and Problem-Solving
o Work closely with data engineering IT and Program teams to troubleshoot data-related issues and address inconsistencies and mitigation strategies.
o Provide expert guidance to program staff on interpreting data trends and answering complex data questions.
o Stay up to date on new AI and data analytics tools and techniques to continuously improve program competencies.
Required/Preferred Skills:
- 8 Required Experience translating complex analytics project intakes and business requirements into clear actionable plans for prioritization and implementation.
- 8 Required Experience explaining complex data initiatives in simple non-technical language to end-users and leaders of all levels.
- 8 Required Experience in complex data programs as a senior project manager and/or data liaison role.
- 8 Required Experience collaborating with end-users performance analysts and agency leaders to validate project/program reports presentations for monitoring and official reporting.
- 8 Required Excellent communication presentation and interpersonal skills.
- 8 Required Experience with presentation and design tools such as PowerPoint and Visio.
- 5 Preferred Experience leading as a senior project manager creating hybrid Agile sprint cycles epics and stories as well as Waterfall project plans and all project artifacts
- 5 Preferred Experience with Business Intelligence/Data Warehouse
- 5 Preferred Experience acting as the primary point of contact for program staff with data needs for federal state and internal reporting.
- 5 Preferred Experience working in a health and human services or similarly regulated environment with a strong understanding of program data and reporting requirements.
- 5 Preferred Experience with data governance and data quality principles
- 5 Preferred Experience managing scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe)
- 5 Preferred Experience ensuring project teams properly extract integrate and analyze data from multiple complex internal and external sources to support HHS program needs.
- 5 Preferred Experience collaborating with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting.
- 3 Preferred Experience leading a performance management and analytics initiative at a State of Texas agency
- 2 Preferred Experience championing data literacy across the organization by developing and conducting training sessions for non-technical staff.
- 2 Preferred Experience training and mentoring staff with varying levels of data literacy.
- 2 Preferred Experience with State and Federal monitoring and reporting compliance for a Major Information Resources Project (MIRP)
- 2 Preferred Experience developing Advanced Planning Documents (APD) and Business Case Workbooks for a Major Information Resources Project (MIRP) with blended State GR and Federal Financial Participation (FFP) - All Funds
- 1 Preferred Experience applying responsible AI practices and compliance with agency standards.
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