People Operations Manager

THERES NO PLACE LIKE HOM

As a national leader in housing assistance programs HOM Inc. is dedicated to building communities where the promise of home is a reality for everyone because we believe individuals families and communities are safer healthier and stronger when everyone has a home. Whether ending homelessness through housing assistance guiding new property owners and operators on program benefits or advocating for increased funding and supportive services our HOM team is dedicated to advancing our mission of making home a reality for everyone in Arizona.

Honored as a Top 100 Companies to Work for in Arizona four years in a row HOM provides opportunities to make an impact alongside generous pay benefits work/life balance and PTO among many other great perks. If youre passionate about making a difference in our communities theres no place like HOM.

About the Role

The People Operations Manager is responsible for the day-to-day execution and delivery of People Operations functions supporting HOMs Arizona operations. This role ensures that people processes systems and programs are implemented effectively consistently and in alignment with organizational policies and goals.

Working in close partnership with leadership the Manager serves as the primary point of accountability for People Operations functions in Arizona translating organizational priorities into operational HR activities supporting leadership and staff across the employee lifecycle and ensuring a positive and compliant employee experience. This role may supervise People Operations staff and is accountable for the effective administration of core People Operations functions including talent acquisition employee relations performance management and HR operations.

Primary Responsibilities

People Operations & Compliance

• Manage day-to-day People Operations functions ensuring consistent accurate and timely service delivery.
• Implement HR policies procedures and programs in alignment with organizational standards and leadership direction.
• Monitor processes and identify opportunities to improve efficiency consistency and service quality.
• Maintain employee records within the HRIS ensuring data accuracy and compliance with recordkeeping requirements.
• Coordinate payroll processing in partnership with Finance and leadership across HOM office locations ensuring accuracy and timeliness.
• Administer employee benefits and leave programs ensuring compliance accurate processing and clear communication to staff.
• Ensure HR practices align with applicable federal state and local employment laws and organizational policies.
• Maintain documentation and support audits reporting and compliance requirements.
• Identify and address compliance risks in partnership with leadership.
• Conduct regular reviews of policies procedures and employee documentation to ensure accuracy and compliance.
• Respond to employment verification and reporting requests in coordination with HOM office locations.
• Serve as a liaison with external employment law partners and coordinate implementation of guidance with leadership.

Talent Acquisition & Onboarding

• Manage full-cycle recruitment including job postings candidate sourcing screening interview coordination and offer administration.
• Partner with hiring managers to understand staffing needs and support timely effective hiring outcomes.
• Ensure consistent use of the Predictive Index tool in recruitment and job targeting processes.
• Coordinate background checks and employment verifications to meet organizational contractual and regulatory requirements.
• Maintain and improve onboarding processes to support successful employee integration and early engagement.
• Track recruitment activity and provide regular updates to leadership on progress trends and challenges.

Performance Management Team Support & Coordination

• Provide guidance and partnership to members of leadership on performance management employee development and documentation practices.
• Assist in the development and delivery of training initiatives to support employee growth and leadership effectiveness.
• Support succession planning and internal mobility efforts through coordination and process management.
• Coordinate work across departments to ensure alignment on People Operations processes timelines and initiatives.
• Support leadership with reporting data analysis and insights related to people metrics and organizational performance.
• Ensure consistent application of performance expectations and accountability practices across teams.

Employee Relations

• Serve as a primary point of contact for employee relations matters including workplace concerns conflict resolution and policy interpretation.
• Conduct or support investigations and ensure consistent application of policies and procedures.
• Provide guidance to leadership on employee issues disciplinary actions and documentation requirements.
• Promote a culture of inclusion engagement and continuous improvement.
• Support the development and execution of employee recognition experience and engagement initiatives.

Job Requirements

Required Qualifications

• Strong knowledge of people operations practices across all HR disciplines including talent management employee relations compliance and employee compensation and benefits programs.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Strong problem-solving and organizational skills with the ability to make sound decisions and move work forward.
• Ability to provide clear practical and actionable guidance to leadership and employees.
• Strong communication and interpersonal skills with the ability to build trust and work effectively across teams.
• Prociency in HRIS and payroll systems (experience with Paylocity a plus).
• Experience supporting talent assessments (e.g. Predictive Index DISC or similar tools) to inform hiring and development.
• Proficiency in Microsoft Office 365 including Teams SharePoint Outlook Word and Excel.

Other Requirements

• Must pass a background check consistent with role responsibilities and compliance requirements.
• Ability to handle sensitive and confidential information including PII and PHI in accordance with organizational policies.
• Valid drivers license and current automobile insurance.
• Ability to travel locally as needed for events trainings and site visits.
• Ability to lift up to 30 lbs. as part of regular job duties.
• Flexibility to support additional duties as assigned.

Experience & Education

• A bachelors degree in human resources business administration or related field required.
• Minimum of five to seven (57) years of progressive People Operations or human resources experience.
• Prior experience managing HR processes across multiple functional areas.
• Supervisory experience preferred.
• Experience in nonprofit housing social services or public sector environments strongly preferred.

LEARN MORE ABOUT US

Taking care of people is central to our work which is why we offer highly competitive pay and a comprehensive and generous benefits program.

HEALTH

Offering excellent medical dental and vision benefits HOM also provides employee assistance programs for physical and mental well-being.

WELLNESS

Because this is challenging work HOM is committed to providing monthly chair massages employee wellness program events and challenges blood drives and more.

SAVINGS

In addition to competitive pay save for retirement with employer matching and opportunities for financial planning. Other insurance benefits include life disability and accident insurance and more.

BALANCE

Ensuring a healthy balance between work and life is important. Because individual needs for time away from work are diverse we offer generous paid time off (PTO) including 13 paid National holidays.

FUN

At HOM were not afraid of hard work or a good time! To keep our team strong and connected our employee-driven Culture Committee strives to provide engaging opportunities all year round.

Successful candidates will be required to complete a short behavioral and cognitive assessment prior to advancing to an interview.

Drug Free Workplace:

HOM Inc. is a Drug Free Workplace where post offer applicants and employees are subject to testing for drugs and alcohol when criteria is met as outlined in our policies

Equal Opportunity Employer:

HOM Inc. is an Equal Opportunity Employer including disability/vets. HOM Inc. is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over color disability gender identity genetic information military or veteran status national origin race religion sex sexual orientation or any other applicable status protected by state or local law.

If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Business Operations at

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