Restaurant Director of Operations District Manager Fast Casual
Toledo, OH - USA
Job Summary
Location: Ohio Region
Compensation: Competitive Base Salary Performance Bonus Comprehensive Benefits
Were partnering with a rapidly growing industry-leading fast-casual restaurant brand to identify an exceptional Director of Operations to lead one of its highest-performing regions.
This executive leadership role oversees approximately 2030 restaurant locations through a team of 34 Area Directors providing strategic direction developing multi-unit leaders and driving operational and financial excellence across the region.
If youre a proven restaurant operations leader who enjoys building high-performing teams developing future leaders and creating a culture of accountability and guest-focused execution this is an outstanding opportunity to make a significant impact while advancing your career with a premier restaurant organization.
- Provide strategic leadership for approximately 2030 restaurant locations throughout the Ohio region.
- Directly coach mentor and develop 34 Area Directors while supporting the success of their General Managers and restaurant leadership teams.
- Establish clear performance expectations accountability and operational consistency across the region.
- Conduct regular restaurant visits to evaluate performance identify opportunities and support field leadership.
- Build and strengthen a leadership pipeline through coaching mentoring succession planning and talent development.
- Partner with Area Directors to recruit develop and retain high-performing General Managers.
- Foster a culture built on teamwork accountability continuous improvement and operational excellence.
- Ensure every restaurant consistently executes brand standards operating systems and company initiatives.
- Improve sales profitability guest satisfaction food quality and team engagement through disciplined operational execution.
- Lead successful new restaurant openings by supporting staffing training operational readiness and leadership development.
- Own regional performance across sales profitability labor food cost and controllable expenses.
- Analyze P&L statements key performance indicators and operational metrics to identify trends and drive continuous improvement.
- Develop action plans that maximize restaurant performance while achieving regional financial objectives.
- Promote a guest-first culture across every restaurant.
- Ensure consistent execution of hospitality food quality cleanliness and service standards.
- Partner with field leadership to resolve operational challenges and continuously improve the guest experience.
- Partner with executive leadership to execute regional growth strategies and market expansion plans.
- Prepare leadership teams to support new restaurant openings and future development.
- Lead company-wide initiatives while ensuring consistent execution throughout the region.
- Maintain compliance with company policies food safety standards health regulations and employment practices.
- Conduct operational reviews and hold field leaders accountable for execution and performance.
- Promote a safe environment for both team members and guests.
- 5 years of progressive multi-unit restaurant operations leadership experience.
- Proven experience leading Area Directors District Managers Area Managers or other multi-unit leaders.
- Experience overseeing a large geographic region within a fast-casual QSR or multi-unit restaurant organization.
- Demonstrated success improving operational performance sales profitability and guest satisfaction across multiple locations.
- Experience supporting new restaurant openings market expansion and leadership development.
- Strong financial acumen including P&L management budgeting labor management and cost controls.
- Exceptional leadership coaching communication and organizational skills.
- Ability to thrive in a fast-paced high-growth environment.
- Proficiency with Microsoft Office and restaurant operations systems.
- Willingness to travel extensively throughout the assigned region.
- Competitive base salary.
- Performance-based bonus opportunity.
- Comprehensive medical dental and vision insurance.
- Paid Time Off and sick leave.
- Strong work-life balance.
- Ongoing leadership development and executive support.
- Significant advancement opportunities with a rapidly growing restaurant brand.
- Collaborative people-first culture focused on developing exceptional leaders.