Operations and Technology Manager

Operations & Technology Manager

Remote (Must Be Located in NY or NJ)
$90000 - $120000

Overview

We are an established growing service-based business looking for an Operations & Technology Manager to help strengthen systems improve processes implement technology and support the next stage of growth.

This is an opportunity for someone who enjoys improving what already exists.

The foundation is in place. The right person will help refine optimize automate and elevate operations across the organization.

You will work directly with leadership to improve efficiency enhance workflows and identify opportunities to leverage technology and AI to help the business operate more effectively.

Key Responsibilities

Evaluate and improve existing workflows and operational processes
Identify inefficiencies and implement practical solutions
Develop and maintain documentation SOPs and best practices
Support continuous improvement initiatives across the business
Evaluate and implement AI and automation opportunities
Improve system utilization and workflow efficiency
Help integrate technology solutions that support business growth
Research and recommend tools that improve productivity and scalability
Lead operational and technology-related initiatives
Coordinate projects across departments and stakeholders
Ensure projects are completed on time and with a high level of execution

What Were Looking For

Required:
3 years of experience in operations project management business operations or a related field
Experience improving existing systems and processes
Strong organizational and execution skills
Ability to manage multiple priorities and projects simultaneously
Strong problem-solving abilities
Appreciation for technology and AI as tools for improving efficiency and scalability
Demonstrated use of technology automation or AI tools in a professional environment


Preferred:
Experience implementing operational improvements that produced measurable results
Experience evaluating and improving workflows
Experience working directly with business owners or leadership teams
Experience in a growing business environment

The Ideal Candidate

Takes ownership without being asked
Looks for solutions before problems
Follows through consistently
Stays calm when priorities shift
Thinks in systems and processes
Naturally seeks ways to improve efficiency
Embraces technology and AI
Enjoys learning and testing new tools
Communicates clearly and concisely
Is constantly looking for ways to improve what already exists

What Success Looks Like

Existing systems and processes are continuously reviewed and improved
Technology and AI are thoughtfully leveraged throughout the organization
Operational projects are completed with a high level of execution
Documentation and standards remain current and effective
The organization becomes more efficient scalable and consistent over time
Leadership has confidence that operational initiatives are being executed and improved without constant oversight

Email:

Required Experience:

Manager